Information Technology Support Specialist

BNB - Business Network Builders; Tandil; Hybrid; ARS 600,000 - 900,000; Full time

Job summary

BNB - Business Network Builders in Argentina seeks an IT Support Specialist for a hybrid role serving a multinational client in the northern Greater Buenos Aires area. The role combines on-site and remote work and requires base in the GBA North region.

You will handle end-user hardware and software support, manage tickets, and gradually own applications, infrastructure, and operations while assisting senior stakeholders and internal users.

Qualifications

• Degree (completed or in progress) in IT, Systems, or related field.
• At least 2 years of proven experience in IT support roles.
• Experience supporting senior stakeholders (managers, executives, CEOs) is a strong plus.
• Strong adaptability and willingness to grow within the role.

Responsibilities

• Provide end-user support for hardware and software.
• Gradually take ownership of application, infrastructure, and operations support.
• Manage and follow up on tickets.
• Deliver high-quality support to internal users, including senior stakeholders.

Skills

End-user support

Ticket management

Communication skills

Stakeholder management

Adaptability

Education

Degree in IT/Systems

Tools

Windows 11

Office 365

Copilot

Job description

IT Support Specialist – Hybrid (GBA North Area, Argentina)

We are currently looking for an IT Support Specialist to provide services to one of our clients, a multinational company located in the northern area of Greater Buenos Aires (GBA). This is a hybrid role combining on-site and remote work.

Candidates must be based in the northern area of the Greater Buenos Aires region.

Key Responsibilities

• Provide end-user support for hardware and software
• Gradually take ownership of application, infrastructure, and operations support
• Manage and follow up on tickets
• Deliver high-quality support to internal users, including senior stakeholders

You Will Be Working In An Environment Based On

• Windows 11
• Microsoft Office 365
• Copilot (nice to have)

Requirements

• Degree (completed or in progress) in IT, Systems, or related field
• At least 2 years of proven experience in IT support roles
• Experience supporting senior stakeholders (managers, executives, CEOs) is a strong plus
• Strong adaptability and willingness to grow within the role

Profile

We Are Looking For Someone Who Is

• Responsible and proactive
• Organized and detail-oriented
• Solution-driven
• Service-oriented, with excellent communication and interpersonal skills

Languages

• Advanced Intermediate English or higher (both written and spoken)