IT Operations & Security Analyst

Sezzle; Comisión de Fomento de Perú; On-site; ARS 34,383,000 - 44,698,000; Full time

Job summary

Sezzle, a fintech leader redefining the shopping experience, seeks an IT Operations Analyst to join a fast-paced, growth-focused team. You will manage device provisioning, security, and ticketing (Jira), while aligning with governance and security controls.

English fluency and 2–6 years of experience are required. You will collaborate with engineers and business partners to optimize IT processes, automate workflows, and ensure compliant, secure operations across our enterprise stack.

Qualifications

• Applicants must be fluent in English.
• Experience between 2 - 6 years.
• Team-oriented mindset with good communication.
• Experience with Claude or equivalent LLM tools.
• Knowledge of cloud productivity suites, macOS and Windows device management, IT service management platforms, and enterprise security tools.

Responsibilities

• Be the main contact for device inventory procurement, deployment, security, and management for employees (Colombia) on macOS and Windows.
• Respond to ITSD tickets in Jira from inception to completion.
• Contribute to Jira backlog items as we proactivate the IT Operations team.
• Maintain awareness of changes in our application stack and IT Security; communicate with engineering and the wider organization.
• Obtain and provision hardware/software; on-call duties and occasional after-hours work.
• Conduct onboarding training for new hires and manage termination-related IT tasks.
• Support IT audit work on access history and quarterly software vendor audits.

Skills

English fluency

Team collaboration

Strong communication

AI-assisted productivity

Change management

Agile practices

Tools

Jira

Cloud productivity suites

macOS device management tools

Windows device management tools

ITSM platforms

Enterprise endpoint security tools

Claude or equivalent LLM tools

Job description

Sezzle, a fintech leader redefining the shopping experience, seeks an IT Operations Analyst to join a fast-paced, growth-focused team. You will manage device provisioning, security, and ticketing (Jira), while aligning with governance and security controls.

English fluency and 2–6 years of experience are required. You will collaborate with engineers and business partners to optimize IT processes, automate workflows, and ensure compliant, secure operations across our enterprise stack.