IT Infrastructure Specialist - Level 2 Support

Maxit Consulting - Max Corporate Group; Buenos Aires; On-site; ARS 1,200,000 - 1,800,000; Full time

Job summary

Abbott, a global healthcare leader, is seeking an IT Infrastructure Specialist for our Florencio Varela, Buenos Aires plant. The role focuses on systems administration, level-2 support, and disaster recovery planning.

You will install, test, and upgrade systems, participate in security planning, and maintain documentation across the network, servers, and infrastructure. This is a hands-on role at a manufacturing site offering development opportunities within a global company.

Qualifications

• Bachelor's Degree or equivalent in Computer Science, Information Systems, or related field.
• 3–4 years IT work experience in computer systems or support.
• Knowledge of basic hardware and software products; strong troubleshooting skills.

Responsibilities

• Provides level-2 support, including incident handling, problem resolution, and Break/Fix.
• Provides hardware and software maintenance (OS, system utilities, security tools, monitoring tools).
• Supports change management including installation qualification, operational qualification, and configuration management.
• Develops and maintains system documentation (technical, operations, support, and user).
• Performs system tuning and capacity planning and management.
• Manages problem resolution by gathering information and identifying irregularities before major problems occur.
• Documents call data into a tracking system.
• Creates, updates, and completes documentation for qualification, incident handling, problem resolution and asset tracking.
• Keeps knowledge of new technologies, equipment, and services in data communications.
• Participates in disaster recovery planning and testing for infrastructure and client business applications.
• Installs, tests and upgrades platforms and infrastructure software for new and existing systems.
• Participates in analysis and design of division and shared systems for new and existing systems.
• Tests and implements system security for operating systems, infrastructure software and devices.

Skills

System administration

Level-2 support

Network troubleshooting

Documentation

Education

Bachelor's Degree in CS/IS

Technical institute degree

Tools

Windows/Linux

Monitoring tools

Job description

Abbott, a global healthcare leader, is seeking an IT Infrastructure Specialist for our Florencio Varela, Buenos Aires plant. The role focuses on systems administration, level-2 support, and disaster recovery planning.

You will install, test, and upgrade systems, participate in security planning, and maintain documentation across the network, servers, and infrastructure. This is a hands-on role at a manufacturing site offering development opportunities within a global company.