Global IT Infrastructure & Support Specialist

Payoneer Inc.; Buenos Aires; On-site; ARS 800,000 - 1,200,000; Full time

Job summary

Abbott seeks an IT Infrastructure Specialist to join the Florencio Varela plant near Buenos Aires. The role focuses on systems administration, level-2 support, and contributing to disaster recovery planning and testing.

You will manage LAN/Wireless infrastructure, perform upgrades, and maintain documentation for operations and security tooling. Requirements include a Bachelor's or technical degree and 3–4 years of IT experience, plus knowledge of hardware and software troubleshooting.

Qualifications

• Bachelor's Degree, or technical institute degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
• 3 to 4 years of IT work experience in computer systems or support with demonstrated working
• knowledge of basic hardware and software products and problem solving/troubleshooting skills.

Responsibilities

• Provides level-2 support, incident handling, and Break/Fix.
• Provides hardware maintenance and software maintenance (operating system, system utilities, security tools, monitoring tools, tuning tools).
• Provides change management support including installation qualification, operational qualification, and configuration management.
• Provides development and maintenance of system documentation (technical, operations, support and user).
• Provides system tuning, and capacity planning and management.
• Manages problem resolution: Reviews customer needs, gathers information from relevant sources to understand problems; and identifies irregularities before major problems occur.
• Documents call data into a tracking system.
• Responsible for creating, updating and completing documentation associated with qualification, incident handling, problem resolution and asset tracking. Clearly and concisely provides relevant information with the audience in mind.
• Maintains a comprehensive knowledge of new technologies equipment and services in the data communications industry.
• Participates in disaster recovery planning and testing for infrastructure and client business applications.
• Installs, tests and upgrades platform, common, or shared systems including hardware, operating systems and associated infrastructure software (system utilities, security tools, monitoring tools, tuning tools, etc.) for both new and existing systems.
• Participates in analysis and design of division, common, or shared systems including hardware, operating systems and infrastructure software (system utilities, security tools, monitoring tools, tuning tools, etc.) for both new and existing systems.
• Tests, and implements system security for operating systems, infrastructure software (system utilities, security tools, monitoring tools, tuning tools, etc.) and infrastructure devices.
• Assists other BTS lines of business with their site operations as necessary.

Skills

IT experience

Level-2 support

System administration

Disaster recovery

Education

Bachelor's Degree or technical institute

Job description

Abbott seeks an IT Infrastructure Specialist to join the Florencio Varela plant near Buenos Aires. The role focuses on systems administration, level-2 support, and contributing to disaster recovery planning and testing.

You will manage LAN/Wireless infrastructure, perform upgrades, and maintain documentation for operations and security tooling. Requirements include a Bachelor's or technical degree and 3–4 years of IT experience, plus knowledge of hardware and software troubleshooting.