Hybrid Process Improvement Specialist II

elevancehealth; San Juan; Hybrid; ARS 99,010,000 - 137,091,000; Full time

Job summary

Elevance Health is seeking a Process Expert II to support a single operations department in San Juan, PR. The role involves participating in project and process work, improving workflows, and leading project plans while collaborating across teams in a hybrid work environment.

Ideal candidates have a BA/BS with 5 years in business analysis, process improvement, or project coordination within high-volume managed care.

Qualifications

• Requires a BA/BS and minimum of 5 years experience in business analysis, process improvement, project coordination in a high-volume managed care operation (claims, customer service, enrollment and billing) or equivalent background.

Responsibilities

• Researches operations workflow problems and system irregularities.
• Develops tests and presents process improvement solutions for new systems, accounts and other operational improvements.
• Develops and leads project plans and communicates project status.

Skills

Bilingual English/Spanish

Process improvement

Business analysis

Project coordination

Education

BA/BS

Job description

Elevance Health is seeking a Process Expert II to support a single operations department in San Juan, PR. The role involves participating in project and process work, improving workflows, and leading project plans while collaborating across teams in a hybrid work environment.

Ideal candidates have a BA/BS with 5 years in business analysis, process improvement, or project coordination within high-volume managed care.