NOC Engineer

Trinetix; Buenos Aires; On-site; ARS 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Medical insurance

Mental health support

Flexible hours

Inclusive culture

Language classes (English/Spanish)

Job summary

Trinetix is seeking a skilled NOC Engineer to join our international operations based in Argentina. You will monitor and troubleshoot IP and transmission networks, coordinate with external providers, and drive incident resolution with a focus on service continuity.

The role requires 3–5+ years in a NOC or similar, strong TCP/IP, MPLS, BGP and xWDM knowledge, CCNP Enterprise experience, and hands-on use of monitoring tools. Fluency in English and Spanish is valued.

Qualifications

• 3–5+ years of experience in a Network Operations Center (NOC) or similar environment.
• Strong technical expertise in network troubleshooting across IP and/or transmission platforms.
• Solid knowledge of TCP/IP, MPLS, BGP, QoS, xWDM technologies.
• CCNP Enterprise level knowledge (for IP-focused roles) or equivalent practical experience.
• Hands-on experience with network monitoring tools, incident handling, and fault management.
• Experience working with Linux/Windows environments.
• Strong communication skills and ability to collaborate with internal teams and external providers.
• Experience in documenting incidents and maintaining clear technical reporting.

Responsibilities

• Monitor the network across IP and transmission platforms (including xWDM) and underlying infrastructure.
• Act on alarms indicating service-impacting and potential service-impacting issues.
• Initiate and perform troubleshooting of faults and outages across relevant platforms.
• Resolve incidents at first line whenever possible, minimizing escalation to second-level support.
• Take full ownership of incidents and drive them to resolution and restoration.
• Collaborate with third-party providers during troubleshooting.
• Ensure accurate and timely documentation during and after incident resolution.
• Maintain clear communication with stakeholders during major incidents.
• Track SLA commitments, follow up on progress, and coordinate resolution across teams.
• Prepare root cause analysis and outage reports.
• Act as a single point of contact during planned maintenance and outages.
• Configure and contribute to the development of NOC monitoring tools and processes.
• Collaborate with internal teams to improve troubleshooting and information sharing.

Skills

NOC experience

Network troubleshooting

TCP/IP

MPLS

BGP

QoS

xWDM

CCNP Enterprise

Monitoring tools

Linux/Windows

Communication skills

Tools

Monitoring platforms

Linux/Windows

Job description

At Trinetixwe are looking for a skilledNOC Engineer.Join our team and collaborate with Arelion, a global leader in connectivity,operatingone of the world’s most reliable and extensive Internet backbones. With over 30 years of experience, this organization provides high-performance network infrastructure across more than100 countries, supporting2,900+ customers worldwide- including telecom operators,hyperscalers, cloud providers, and digital platforms.

Its network spanstens of thousands of kilometers of fiber, forming a critical part of the global Internet infrastructure and consistently ranking among thetop-tier backbone providers worldwide. This is the kind of company thatliterally powershow the Internet works at scale.

AtTrinetix, we partner with this organization to support and enhance its operations through modern engineering, process optimization, and AI-driven solutions. Our teams work closely with global stakeholders, contributing to large-scale initiatives that improve efficiency, streamline workflows, and support business growth across international markets.

Required Skills:

• 3–5+ years of experience in aNetwork Operations Center (NOC)or similar environment

• Strong technicalexpertiseinnetwork troubleshooting across IP and/or transmission platforms

• Solid knowledge ofTCP/IP, MPLS, BGP, QoS,xWDMtechnologies

• CCNP Enterprise level knowledge (for IP-focused roles) or equivalent practical experience

• Hands-on experience withnetwork monitoring tools, incident handling, and fault management

• Experience working withLinux/Windows environments

• Strong communicationskills and ability to collaborate with internal teams and external providers

• Experience in documenting incidents andmaintainingclear technical reporting

Nice-to-havesskills:

• Experience with scripting (Python or Bash)

• Telecom industry background(TELCO)

• Experience configuring or improving NOC monitoring tools

• Experience working in an international environment

Core Responsibilities:

• Monitor the network acrossIP and transmission platforms (includingxWDM), as well as underlying infrastructure (sites, owned and leased fiber)

• Act on alarmsindicatingbothservice-impacting and potential service-impacting issues

• Initiate and performtroubleshooting of faults and outagesacross relevant platforms

• Resolve incidents at first line whenever possible,minimizing escalation to second-level support

• Take full ownership of incidents anddrive them to resolution and restoration

• Collaborate withthird-party providers(hardware vendors, field support, network providers) during troubleshooting

• Ensureaccurateandtimelydocumentation during and after incident resolution

• Maintain clear and structuredcommunication with internal and external stakeholdersduring major incidents

• TrackSLA commitments, follow up on progress, and coordinate resolution across teams

• Prepareroot cause analysis and outage reports

• Act as aSPOC during planned maintenance and outages

• Configure and contribute to the development ofNOC monitoring tools and processes

• Collaborate with internal teams to improve troubleshooting and information sharing

Expected Qualifications

• Stronganalyticalthinkingandproblem-solvingskills

• Abilitytotakeownershipandmakedecisionsintime-criticalsituations

• Highlevelofresponsibilityandattentiontodetail

• Strongteamplayerwithexcellentcommunicationskills

• Proactivemindsetandwillingnesstocontinuouslylearnandimprove

• Comfortableworkinginafast-paced,internationalenvironment

What we offer:

• Continuous learning and career growth opportunities

• Professional training and English/Spanish language classes

• Comprehensive medical insurance

• Mental health support

• Specialized benefits program with compensation for fitness activities, hobbies, pet care, and more

• Flexible working hours

• Inclusive and supportive culture

About Us:

Established in 2011,Trinetixis a dynamic tech service provider supporting enterprise clients around the world.

Headquartered in Nashville, Tennessee, we have a global team of over 1,000 professionals and delivery centers across Europe, the United States, and Argentina. We partner with leading global brands, delivering innovative digital solutions across Fintech, Professional Services, Logistics, Healthcare, and Agriculture.

Our operations are driven by a strong business vision, a people-first culture, and a commitment to responsible growth. We actively give back to the community through various CSR activities and adhere to international principles for sustainable development and business ethics.

To learn more about how we collect, process, and store your personal data, please review our Privacy Notice: https://www.trinetix.com/corporate-policies/privacy-notice