Greenlight Operations Lead — People & Hub Performance

Uber; Buenos Aires; Presencial; ARS 1.800.000 - 3.200.000; Jornada completa

Descripción de la vacante

Uber in Buenos Aires is seeking a Greenlight Team Lead to guide a high-stakes logistics hub. You will lead a team of specialists and leaders, drive performance, and own the safety and operation of a physical location.

Responsibilities include coaching, managing escalations, and partnering with Quality for training. You will also handle impacted stakeholder relations, process improvements, and project delivery to boost earner experience.

Formación

• At least 1 year of leadership experience or SME at Uber (Internal applicants).
• At least 1 year of direct people management experience.
• Experience managing complex operations and stakeholder relationships.
• Proven experience in process improvement and P&L management.

Responsabilidades

• Lead, coach, and develop specialists and team leads to build talent.
• Manage end-to-end team performance and policy accountability, incl. terminations.
• Resolve in-person escalations with empathy and business judgment.
• Audit performance with Quality teams to identify training gaps and improvements.
• Coordinate maintenance of the location: inventory, safety, and cleaning.
• Surface insights to influence regional support logic and projects.
• Optimize processes and manage local projects to hit KPIs and earner experience.

Conocimientos

Leadership

People management

Stakeholder management

Process improvement

P&L management

EHS & safety

Facilities management

Operational excellence

Conflict resolution

Descripción del empleo

Uber in Buenos Aires is seeking a Greenlight Team Lead to guide a high-stakes logistics hub. You will lead a team of specialists and leaders, drive performance, and own the safety and operation of a physical location.

Responsibilities include coaching, managing escalations, and partnering with Quality for training. You will also handle impacted stakeholder relations, process improvements, and project delivery to boost earner experience.