Global Field Service Lead – Pumps & Equipment

Workana Llc; Ciudad de Mendoza; Remote; ARS 900,000 - 1,500,000; Full time

Job summary

Flowserve is seeking a Field Service Supervisor to lead a global team installing, commissioning, troubleshooting, and repairing pumps for customers in oil & gas, chemical, nuclear, and wastewater sectors. The role demands developing technicians, maintaining safety, and driving continuous improvement across operations.

The position requires traveling up to 50% and coordinating with Sales and Operations to ensure timely delivery and customer satisfaction.

Qualifications

• Five+ years of experience in mechanical field service.
• Experience with removal, repair, and installation of pumps and rotating equipment.
• Willingness to travel up to 50% with overnight stays.

Responsibilities

• Lead a culture of ongoing development for the Field Service team and ensure qualified technicians.
• Recruit and retain a global, diverse workforce and implement succession plans for critical roles.
• Support a positive SHEA culture and manage safety at sites while sharing hazards with the Onsite Services SHEA Manager.
• supervise Field Service Technicians, review reports, and identify pump/seal upgrade opportunities.
• Coordinate with Sales/Commercial Ops to update opportunities and manage resources and product mix.
• Complete AMP scheduling actions and ensure technicians execute work instructions; ensure quotations are technically sound and aligned with customer expectations.
• Ensure standard Field Service procedures and tools are used; train and hold technicians accountable.
• Support tool calibration programs and capital plans for field tools.
• Meet with Sales team to review key accounts and demonstrate capabilities and value delivered.
• Discuss potential asset upgrades and capture PT Business in service jobs.
• Drive down job close-out cycle time and improve invoicing and receivables.
• Collaborate on financial/utilization forecasts with the FST Coordinator.
• Other duties as assigned.

Skills

Field service leadership

Mechanical field service

Pumps & rotating equipment

Customer service

Safety compliance

Education

BS/BA Degree in relevant field

Tools

Outlook

Word

Excel

Job description

Flowserve is seeking a Field Service Supervisor to lead a global team installing, commissioning, troubleshooting, and repairing pumps for customers in oil & gas, chemical, nuclear, and wastewater sectors. The role demands developing technicians, maintaining safety, and driving continuous improvement across operations.

The position requires traveling up to 50% and coordinating with Sales and Operations to ensure timely delivery and customer satisfaction.