Global Crisis Intelligence Agent (Hybrid)

Cognizant; Buenos Aires; Híbrido; ARS 700.000 - 1.100.000; Jornada completa

Descripción de la vacante

Cognizant in Buenos Aires is seeking a Crisis Response Agent to monitor global events, assess risks, and provide timely intelligence to support critical decisions. The hybrid role requires presence at a Cognizant office in Buenos Aires and offers balance through wellbeing programs.

You will analyze information from public and internal sources, escalate incidents, and collaborate with cross-functional teams to maintain people safety, operations, and business continuity.

Formación

• Bachelor's degree in Political Science, Journalism, Digital Media, International Studies, Communications or related field.
• Strong written and verbal communication skills in English.
• Ability to analyze information quickly and make sound decisions in fast-paced environments.
• Experience collaborating effectively with cross-functional teams and stakeholders.
• Ability to manage multiple priorities simultaneously while maintaining accuracy.

Responsabilidades

• Monitor and research emerging global events, including natural disasters, geopolitical developments, public safety incidents, and other crisis situations.
• Analyze information from online, public, and internal sources to assess impact and determine escalation requirements.
• Escalate incidents of concern accurately and promptly to appropriate stakeholders in accordance with established procedures.
• Collaborate with team members, support teams, and key stakeholders to ensure effective communication during developing situations.
• Contribute to process improvements that enhance operational efficiency, reporting accuracy, and overall service quality.

Conocimientos

Crisis monitoring

Risk analysis

Escalation procedures

Cross-functional collaboration

Process improvement

Educación

Bachelor's degree in Political Science, Journalism, Digital Media, International Studies, Communications

Descripción del empleo

Cognizant in Buenos Aires is seeking a Crisis Response Agent to monitor global events, assess risks, and provide timely intelligence to support critical decisions. The hybrid role requires presence at a Cognizant office in Buenos Aires and offers balance through wellbeing programs.

You will analyze information from public and internal sources, escalate incidents, and collaborate with cross-functional teams to maintain people safety, operations, and business continuity.