Field Support Manager

Precision Planting; Buenos Aires; Remote; ARS 1,200,000 - 2,100,000; Full time

Benefits offered by this job

Medical coverage for employee and<br/>

Life insurance

Performance bonus

Job summary

AGCO Corporation is seeking a Field Support Manager for its PTx product line, based remotely in Argentina with travel across the country. The role focuses on delivering exceptional customer experience by providing advanced technical support to dealers and end-users, coordinating field visits, and supporting new product launches with R&D.

Ideal candidates bring a Bachelor’s in Agricultural Systems Technology or agronomy, 3–5+ years in Precision Ag support, strong communication skills, and a

Qualifications

• Bachelor's degree in Agricultural Systems Technology, Agronomy or related field.
• 3+ years of industry experience supporting Precision Ag equipment or 5+ years related industry product support experience.
• Familiarity and experience in agriculture.
• Strong time management and problem-solving skills, adaptability, self-motivation, and the ability to communicate effectively and present to large groups.
• Valid driver’s license and availability to travel frequently.

Responsibilities

• Provide technical support to growers and dealers, including installation, field operation, and equipment breakdowns.
• Respond to support requests through field calls and the online ticketing system, including after-hours rotation.
• Conduct on-site training events at dealer and customer locations and AGCO PTx facilities.
• Collaborate with R&D on product issues, future needs, and go-to-market activities for new product launches.
• Develop and deliver projects focused on customer experience, process improvement, and training effectiveness.

Skills

Time management

Problem solving

Communication

Travel readiness

Education

Bachelor's degree in Agricultural Systems Technology, Agronomy or related field

Job description

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Field Support Manager

Location: Buenos Aires, AR

Brand: PTx

Workplace Type: Remote

Employment Duration: Permanent

Not everyone can claim to feed the world, but it is part of our every day. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity to work, building a better and more sustainable world. Join our extraordinary team today!

The Field Support Manager is responsible for delivering exceptional customer experience by providing advanced technical support to dealers and end-users of the PTx product line. This role will collaborate with R&D in assisting with new product launches. This role will also lead dealer training, assist at trade shows, and create PTx publications. This role will coordinate with Product Support to make field visits when required.

Your Impact

• Provide technical support to growers and dealers, including installation, field operation, and equipment breakdowns.
• Respond to support requests through field calls and the online ticketing system, including after-hours rotation.
• Conduct on-site training events at dealer and customer locations and AGCO PTx facilities
• Collaborate with R&D on product issues, future needs, and go-to-market activities for new product launches.
• Develop and deliver projects focused on customer experience, process improvement, and training effectiveness.

Your Experience and Qualifications

• Bachelor's degree in Agricultural Systems Technology, Agronomy and related field
• 3+ years of industry experience supporting Precision Ag equipment or 5+ years related industry product support experience
• Familiarity and experience in agriculture
• Strong time management and problem-solving skills, adaptability, self-motivation, and the ability to communicate effectively and present to large groups
• Valid driver’s license and availability to travel frequently
• Medical coverage for employee and family
• Life insurance
• Performance bonus

Your Workplace

The professional will operate in Argentina (travelling is required)

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.

Solutions for Every Season

We engineer and deliver precision ag hardware, software, and cloud based platforms that connect every corner of the farm.

Job Segment

Field Service, Sustainable Agriculture, Agricultural, Business Process, Technical Support, Manufacturing, Agriculture, Management, Technology

AGCO is a global leader in design, manufacture and distribution of agricultural machinery and precision technology. AGCO delivers value to farmers and OEM customers through its differentiated brand portfolio including leading brands like Fendt®, Massey Ferguson®, PTx and Valtra®. AGCO's full line of equipment, smart farming solutions and services helps farmers sustainably feed our world.