Field Support Manager - Precision Ag Training & Tech Support (Remote)

Agco Corporation; Tandil; Remote; ARS 1,200,000 - 2,100,000; Full time

Benefits offered by this job

Medical coverage for employee and  fam

Snack card

Additional vacation days

Life insurance

Performance bonus

Job summary

AGCO Corporation's Field Support Manager will deliver advanced technical support to dealers and end-users of the PTx product line, lead dealer training, assist at trade shows, and coordinate field visits with Product Support. The role requires delivering excellent customer experience and collaborating with R&D on new product launches.

Based in Argentina with remote work and frequent travel, you will manage field operations, respond to field tickets, conduct on-site training, and drive projects

Qualifications

• Bachelor's degree in Agricultural Systems Technology, Agronomy or related field.
• 3+ years in Precision Ag equipment support or 5+ years in product support.
• Familiarity with agriculture and field tech.
• Willingness to travel and communicate effectively to large groups.
• Valid driver's license and ability to travel frequently.

Responsibilities

• Provide technical support to growers and dealers, including installation, field operation, and equipment breakdowns.
• Respond to support requests through field calls and the online ticketing system, including after-hours rotation.
• Conduct on-site training events at dealer and customer locations and AGCO PTx facilities
• Collaborate with R&D on product issues, future needs, and go-to-market activities for new product launches.
• Develop and deliver projects focused on customer experience, process improvement, and training effectiveness.

Skills

Time management

Problem solving

Adaptability

Self-motivation

Communication & presentation

Driver's license

Education

Bachelor's degree in Agricultural Systems Technology or Agronomy

Job description

AGCO Corporation's Field Support Manager will deliver advanced technical support to dealers and end-users of the PTx product line, lead dealer training, assist at trade shows, and coordinate field visits with Product Support. The role requires delivering excellent customer experience and collaborating with R&D on new product launches.

Based in Argentina with remote work and frequent travel, you will manage field operations, respond to field tickets, conduct on-site training, and drive projects