Experience Strategy Lead — E‑commerce & AI Innovation

Walmart; Argentina; On-site; ARS 191,714,963 - 383,429,927; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase

Paid time off

Disability insurance

Company discounts

Live Better U education

Job summary

Walmart is seeking a Distinguished Experience Strategist IC focused on Sam’s Club Online & E-commerce. You will partner with research and senior business leaders to define critical digital commerce problems, create new omni-channel experiences, and drive prioritized strategies improving the online member experience and commerce performance.

You’ll set enterprise direction through clear recommendations, standards, and executive influence, working with cross-functional teams to align product,

Qualifications

• Bachelor’s degree in design, business, or related field with significant experience in strategy.
• Equivalent practical experience in enterprise-size transformation and innovation leadership.
• Experience in AI-assisted design, predictive analytics, or advanced research methods.
• Ability to influence at executive/board level through strategic storytelling.
• Proven skill in shaping enterprise measurement, governance, or design operations.

Responsibilities

• Define and evolve the end-to-end e-commerce experience.
• Build experimentation frameworks and advise on investments and priorities.
• Establish experience standards and cross-functional alignment.
• Create journey maps, service blueprints, and ecosystem views.
• Measure experience performance via business and operational metrics.
• Lead innovation initiatives including AI-powered shopping and checkout improvements.
• Turn insights into multi-year roadmaps and priorities.

Skills

E-commerce growth

Omni-channel commerce

Workshop facilitation

Storytelling

Concept creation

Insight-to-roadmap translation

Experimentation & innovation

Education

Bachelor’s degree in design, business, or related area

Equivalent practical experience in enterprise-scale transformation

Tools

AI-powered design tools

Predictive analytics tools

Job description

Walmart is seeking a Distinguished Experience Strategist IC focused on Sam’s Club Online & E-commerce. You will partner with research and senior business leaders to define critical digital commerce problems, create new omni-channel experiences, and drive prioritized strategies improving the online member experience and commerce performance.

You’ll set enterprise direction through clear recommendations, standards, and executive influence, working with cross-functional teams to align product,