Enterprise GenAI & Customer Ops Architect

S27A; Buenos Aires; Presencial; ARS 1.500.000 - 2.300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Comprehensive benefits

Flexible work environment

Annual wellness days

Descripción de la vacante

Proofpoint is hiring an Agentic AI Engineer to build and advance our agentic AI platform, including runtimes, MCP access, and evaluation tooling used by product teams across the company.

You'll help absorb new models and frameworks, establish best practices, and craft reference applications for other engineers to learn from and implement across thousands of enterprises. This role sits at the frontier of agentic tech.

Formación

• 3+ years of engineering experience, with recent hands-on work on LLM or agentic systems that went past the prototype stage.
• Solid understanding of the agentic development lifecycle and its components – agent runtimes, tool and MCP integration, prompt and context management, memory, planning, orchestration, evals, tracing, guardrails, rollout and rollback.
• Solid Python; TypeScript/Node is a plus.

Responsabilidades

• Build reference agentic applications on our platform – end-to-end examples of how agents should be designed, evaluated, deployed and monitored at Proofpoint.
• Establish and document best practices: tool design and MCP integration, prompt and context management, memory and planning, cost/latency tradeoffs, failure recovery, and what 'release-ready' means for a nondeterministic system.
• Design evaluation harnesses – task suites, baselines, and quality, cost and latency metrics – and use them to decide what ships.
• Turn ambiguous questions into working prototypes quickly, and present results to the teams who asked; recommend just as readily when an approach should be abandoned.
• Harden successful prototypes into reusable platform capabilities that product teams can adopt.

Conocimientos

Python

TypeScript/Node

Agentic AI

LLM experience

Educación

Bachelor's or Master's in CS or related field

Herramientas

OpenTelemetry

Descripción del empleo

Proofpoint is hiring an Agentic AI Engineer to build and advance our agentic AI platform, including runtimes, MCP access, and evaluation tooling used by product teams across the company.

You'll help absorb new models and frameworks, establish best practices, and craft reference applications for other engineers to learn from and implement across thousands of enterprises. This role sits at the frontier of agentic tech.