Documentation Representative

ZIM Integrated Shipping Services; Municipio de Rincón de los Sauces; Presencial; ARS 700.000 - 1.100.000; Jornada completa

Descripción de la vacante

ZIM Integrated Shipping Services in Argentina seeks a Documentation Representative to manage shipping instructions, OBL issuance within 24 hours of vessel departure, and handling manifests with accuracy. The role requires close coordination with shippers and internal teams to ensure compliance with ZIM procedures.

Responsibilities cover freighting and printing, documentation control, and internal interfaces with Finance, CS, and back office.

Formación

• Academic background in International Trade.
• Experience in a global shipping company is preferred.
• Proficient in MS Office, especially Excel.
• Strong written and spoken English.
• Excellent communication and customer-service mindset.
• Analytical thinking and problem solving.
• Reactive and proactive in handling deadlines.

Responsabilidades

• Coordinate SI submissions with shippers to draft BL on time.
• Ensure compliance with BL clauses before printing OBL.
• Issue OBL within 24 hours of vessel departure.
• Prepare and amend submissions; manage manifest and Expo/Impo docs.
• Interface with Finance, Back Office, and CSR/CSM to resolve issues.

Conocimientos

English (Advanced)

Communication

Customer service

Analytical thinking

Reactiveness

Problem solving

Educación

Academic education in International Trade

Herramientas

MS Office

Excel

Descripción del empleo

We are looking for a Documentation Representative that will handle the following:

Shipping Instruction

• Coordinate with shippers the SI submission on time to prepare the draft BL
• Control any deviation from Zim Procedures in terms of BL clauses before printing OBL
• Draft submission and amendment
• To issue OBL within 24hs vessel departure
• Handle any docs corrector (Customs, Manifest, OBL)

Freighting and Printing

• Match auto-freight from AT with Agency Collections systems to detect any difference
• Check with ZIM offices any difference vs agreements
• Invoice ordering and printing
• Submit to Back Office OBL within 24hs from departure

Documentation

• Handle Impo/Expo manifest on time
• A/N preparation and sending
• Match full info of loading/discharge list with Terminal lists
• Submission of Expo Manifest no later than 24hs of vessel departure
• Handle Impo/Expo corrector within 24hs or before Customs declaration.
• Demurrage billing

Internal Interfaces

• Coordination with Finance to match collections to be done
• Propose solutions to problems and bottle neck measuring clients´ special needs
• Have regular coordination meetings with CSM/CSR
• Have regular meetings with Back Office (Collections company) to solve any problem

Requirements:

• Academic education in International Trade
• Working experience in a global company / Shipping industry-advantage.
• Proficient in MS office, Excel in particular.
• High control of English language (Speaking, reading and writing
• Excellent Communication skills
• Reactiveness
• Customer service approach (internal & external)
• Analytical thinking