Customer Onboarding & Training Specialist

Hire Hangar, Inc.; Argentina; Remote; ARS 90,953,000 - 136,430,000; Full time

Job summary

Hire Hangar, Inc. is seeking a Customer Onboarding & Training Specialist to guide marketing teams from first login to confident usage. You will run onboarding programs, lead client training sessions, and create resources that make adoption simple and repeatable.

This remote role works in US time zones (PST–EST) and involves translating technical concepts for marketing users, building enablement playbooks, and supporting CRM workflows and reporting with HubSpot or similar tools.

Qualifications

• 2+ years in marketing operations, onboarding, or enablement.
• Experience in SaaS or agency environments.
• Strong written and verbal communication skills.

Responsibilities

• Deliver customer onboarding and training programs for enterprise clients.
• Lead workshops and cohorts that help teams master workflows.
• Translate technical concepts into clear, practical guidance for marketing users.
• Build and refine enablement playbooks to ensure long-term adoption.
• Support clients with CRM workflows, campaign automation, and reporting (HubSpot or similar).

Skills

Excellent communication

Client-facing training

Marketing operations

SEO understanding

Teaching / enablement

Tools

HubSpot

CRM platforms

SQL

Python

Job description

Join Hire Hangar and work with fast-growing global companies while building a long-term career.

Job Title: Customer Onboarding & Training Specialist

Location: Remote

Working Hours: US Time Zone (PST - EST)

About the Role

We’re hiring a Customer Onboarding & Training Specialist to help marketing teams learn and adopt a modern workflow automation platform. In this role, you’ll guide customers from their first login to becoming confident users. You’ll run onboarding programs, lead client training sessions, and create resources that make adoption simple and repeatable.

Key Responsibilities

• Deliver customer onboarding and training programs for enterprise clients.
• Lead workshops and cohorts that help teams master workflows.
• Translate technical concepts into clear, practical guidance for marketing users.
• Build and refine enablement playbooks to ensure long-term adoption.
• Support clients with CRM workflows, campaign automation, and reporting (HubSpot or similar).

Requirements

• 2+ years in marketing operations, onboarding, or enablement, ideally in SaaS or agency environments.
• Strong hands-on experience with HubSpot or other CRM/automation platforms.
• Proficiency in SQL and Python
• Strong communication skills and experience running client‑facing training or workshops.
• Understanding of SEO and content marketing.
• Passion for teaching, enabling, and helping clients succeed.

Why You’ll Love This Role

• Work directly with enterprise marketing teams at top global companies.
• Grow your expertise in workflow automation and AI-driven tools.
• Be part of a fast-growing tech company with exciting opportunities ahead.
• Play a key role in helping modern marketing teams adopt cutting-edge technology.