Convention Services Manager

Crescent Hotels & Resorts; Santa Fe Capital; Presencial; ARS 90.783.000 - 136.174.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

Benefits plan

401K matching

Flexible scheduling

Property discounts

Free meals

Descripción de la vacante

Crescent Hotels & Resorts seeks a Convention Services Manager in Santa Fe to drive coordination for group and catering business. You will conduct site inspections, present to clients, create and manage contracts, and maintain strong client relationships across departments.

Ideal candidates have 2 years in a similar role, strong negotiation and communication skills, and availability for varied schedules including nights and weekends.

Formación

• 2 years of experience in a similar role.
• Excellent interpersonal, sales and customer service skills.
• Ability to work independently and stay motivated.
• Strong multi-tasking and organizational abilities.
• Clear written and verbal communication.
• Experience in convention services planning or related market preferred.
• Prior Marriott brand knowledge a plus.
• Willing to work a varied schedule including nights, weekends and holidays.

Responsabilidades

• Responds in a timely manner to incoming group/catering business opportunities.
• Ensures that all business is booked within hotel parameters.
• Conducts hotel site inspections and client presentations.
• Create contracts and related booking docs; manage client account files.
• Prospect for new business; participate in sales blitzes and industry events.
• Builds and maintains strong client relationships.
• Detail events: food & beverage, setup, AV needs; ask questions and suggest details.
• Create group resumes and communicate client needs to hotel departments.
• Use negotiating skills to close on business and negotiate contracts.

Conocimientos

Interpersonal skills

Sales experience

Customer service

Communication

Descripción del empleo

Description

Discover the unique charm and character of La Posada de Santa Fe, A Tribute Portfolio Resort & Spa. Located on six acres steps from the historic Plaza, our Southwestern-style hotel is the only full-service resort in downtown Santa Fe. Resort guests enjoy easy access to Santa Fe landmarks like the New Mexico History Museum and Canyon Road art galleries.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard
to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join our Sales Team as the Convention Services Manager. We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family
  members and at Marriott properties worldwide
• Free meals

Here is what you will be doing each day:

• Responds in a timely manner to incoming group/catering business opportunities.
• Ensures that all business is booked within hotel parameters.
• Conducts hotel site inspections and client presentations.
• Create contracts and other related booking documentation as required. Manage and maintain client account files.
• Prospect for new business – participate in sales blitzes, cold calling and contacting former clients to solicit new business and attends industry events/programs as needed.
• Builds and maintains strong client relationships.
• Detail events to include all food & beverage, set up and audio visual needs. Ask appropriate questions of the clients and make suggestions to ensure the details meet the group and the hotel’s needs.
• Create group resumes and communicate client needs to all departments of the hotel. Ensure hotel staff follows through on all requests.
• Use negotiating skills and creative selling abilities to close on business and negotiate contracts.

Does this sound like you?

• Excelling interpersonal, sales and customer service skills.
• 2 years of experience in a similar position.
• Ability to work independently, self-motivated.
• Strong multi-tasking and organizational skills.
• Clear written and verbal communication skills.
• Experience in convention services planning or other relevant market preferred.
• Prior Marriott brand knowledge a plus.
• Satisfactorily communicate with guests, management and co-workers to their understanding.
• Must be willing and have the ability to work a varied schedule that may include nights, weekends and holidays.

Our differences are what make us great:

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.