Clinical Trials Account Lead | Digital Delivery & Success

Syneos Health Commercial Solutions; Buenos Aires; On-site; ARS 135,892,000 - 196,289,000; Full time

Job summary

Cadent, a unit within Syneos Health, seeks a seasoned project manager to lead client relationships for multiple accounts supporting digital clinical-trial products. You will coordinate cross-functional teams, ensure timely delivery, onboarding, deployment, and sustained success while monitoring timelines and budgets to optimize outcomes.

You will work with sponsors, study teams, and technology stakeholders to translate platform capabilities into tangible value, driving customer satisfaction and

Qualifications

• 4+ years’ relevant experience in clinical research, clinical trial operations, healthcare, digital product delivery, or a related field.
• Experience managing multiple projects and client relationships.
• Knowledge of clinical trial workflows and sponsor/study team needs.
• Strong written and verbal communication.

Responsibilities

• Serve as primary day-to-day client relationship lead for assigned accounts and studies.
• Coordinate cross-functional project management ensuring timelines, onboarding, deployment, and delivery of digital products used in clinical trials.
• Monitor delivery performance, budgets, and utilization; communicate recommendations to senior management and clients.
• Identify opportunities for customer retention and account growth.
• Support demonstrations, solution reviews, implementation planning, proposals, and new business presentations.

Skills

Project management

Client management

Cross-functional coordination

Communication

Risk management

Education

Bachelor’s degree in a related field

Tools

Wrike

Salesforce

Job description

Cadent, a unit within Syneos Health, seeks a seasoned project manager to lead client relationships for multiple accounts supporting digital clinical-trial products. You will coordinate cross-functional teams, ensure timely delivery, onboarding, deployment, and sustained success while monitoring timelines and budgets to optimize outcomes.

You will work with sponsors, study teams, and technology stakeholders to translate platform capabilities into tangible value, driving customer satisfaction and