Client Services Specialist

Syneos Health Commercial Solutions; Tandil; Presencial; ARS 450.000 - 750.000; Jornada completa

Descripción de la vacante

Syneos Health, Inc. is seeking a Client Services Operations Specialist to coordinate and assist with departmental activities for field-based employees across our Deployment Solutions team.

This role supports projects across Sales, Nurse, Medical Affairs, Market Access, and Contact Center, handling administrative tasks, reports, mailings, and meetings.

Fluent English and Spanish communication and a relevant degree are required; experience in life sciences field administration is preferred.

Formación

• Associate's or BA/BS degree.
• 2+ years’ knowledge in a client delivery/ service company.
• Strong oral/written communication in English and Spanish.

Responsabilidades

• Support the assigned projects with timely completion of day-to-day administrative tasks for the various business lines to include Sales, Nurse, Medical Affairs, Market Access, and Contact Center projects
• Generate mass mailings, and copy/file
• Assist in resolving payroll and expense management and reporting issues
• Generate/review and distribute reports per contract requirements
• Participate in meetings and conference calls, as required by CSM/internal business lead

Conocimientos

English & Spanish communication

Educación

Associate's or BA/BS degree

Herramientas

Microsoft Office

SharePoint

Excel

PowerPoint

Word

Descripción del empleo

Description

You’re driven, resourceful, and above all else - remarkably smart. In this role, you work with our Deployment Solutions team, which parts with top tier pharmaceutical, medical device, and biotechnology companies. The Client Services Operations Specialist has primary responsibility for coordinating and assisting with departmental activities designated by the Supervisor and project-specific activities assigned by the Client Services Manager/Director (CSM/CSD) in support of our field-based employees.

• Support the assigned projects with timely completion of day-to-day administrative tasks for the various business lines to include Sales, Nurse, Medical Affairs, Market Access, and Contact Center projects
• Generate mass mailings, and copy/file
• Assist in resolving payroll and expense management and reporting issues
• Generate/review and distribute reports per contract requirements
• Participate in meetings and conference calls, as required by CSM/internal business lead

Essential Requirements

• Associate's or BA/BS degree
• 2+ years’ knowledge in a client delivery/ service company
• Strong oral/ written communication skills in English and Spanish

Desired Requirements

• Basic understanding of Life Sciences Commercial operations to include Sales, Medical Affairs, Market Access, Nurse, and Contact Center programs
• Prior experience working in field sales administration/operations position in the life sciences industry
• Proficiency in Microsoft Office applications (SharePoint, Excel, PowerPoint, Word)

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace.

At times, we will consider transferable skills from previous roles.

Why Syneos Health? We partner with industry experts to solve and execute against today’s toughest commercialization challenges facing the world’s leading healthcare companies. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.