Client Services Specialist

Syneos Health, Inc.; Buenos Aires; On-site; ARS 2,009,000 - 2,678,000; Full time

Job summary

Syneos Health, Inc. seeks a Client Services Operations Specialist to support deployment solutions for pharmaceutical, medical device, and biotech clients.

You will coordinate tasks across Sales, Nurse, Medical Affairs, Market Access, and Contact Center projects, generating reports and handling document distribution to meet contract requirements. This role requires an Associate's or BA/BS degree and 2+ years' experience in a client-delivery/service environment, plus strong English and Spanish

Qualifications

• BA/BS degree or equivalent required.
• 2+ years’ experience in a client delivery/service company.
• Strong written and oral communication in English and Spanish.

Responsibilities

• Coordinate day-to-day administrative tasks for Sales, Nurse, Medical Affairs, Market Access, and Contact Center projects.
• Generate mass mailings, and copy/file as needed.
• Assist in payroll, expense management and reporting issues.

Skills

English

Spanish

Education

Associate's or BA/BS degree

Tools

SharePoint

Excel

PowerPoint

Word

Job description

You’re driven, resourceful, and above all else - remarkably smart.

In this role, you work with our Deployment Solutions team, which parts with top tier pharmaceutical, medical device, and biotechnology companies. The Client Services Operations Specialisthas primary responsibility for coordinating and assisting with departmental activities designated by the Supervisor and project-specific activities assigned by the Client Services Manager/Director (CSM/CSD) in support of our field-based employees.You will:

• Support the assigned projects with timely completion of day-to-day administrative tasks for the various business lines to include Sales, Nurse, Medical Affairs, Market Access, and Contact Center projects
• Generate mass mailings, and copy/file
• Assist in resolving payroll and expense management and reporting issues
• Generate/review and distribute reports per contract requirements
• Participate in meetings and conference calls, as required by CSM/internal business lead
• Associate's or BA/BS degree
• 2+ years’ knowledge in a client delivery/ service company
• Strong oral/ written communication skills in English and Spanish

Desired Requirements:

• Basic understanding of Life Sciences Commercial operations to include Sales, Medical Affairs, Market Access, Nurse, and Contact Center programs
• Prior experience working in field sales administration/operations position in the life sciences industry
• Proficiency in Microsoft Office applications (SharePoint, Excel, PowerPoint, Word)

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If yourpastexperiencedoesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills fromprevious roles. We also encourage you to join our Talent Network to stayconnected to additional career opportunities.

Why Syneos Health?

We partner with industry experts to solve and execute against today’s toughest commercialization challenges facing the world’s leading healthcare companies. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.

W o r k H e r e M a T t e r s E v e r y w h e r e | How are you inspired to change lives?

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Discover what our more than 25,000 employees already know: work here matterseverywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday workimprovespatients’ lives around the world. Selecting us as an employer secures acareer inwhich you’re guaranteed to:

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization builtto accelerate customer success. To learn more visit syneoshealth.com .

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: [emailprotected] One of our staff members willwork with you to provide alternate means to submit your application.