Client Service Representative

1840&Company; Córdoba; Presencial; ARS 334.800 - 535.680; Jornada completa

Descripción de la vacante

1840&Company is seeking a motivated Client Service Representative to join our LATAM team. You will promote the COMPASS suite of products, develop client relationships, and manage inquiries efficiently.

The successful candidate will have a minimum of 2 years' customer service experience, exceptional communication skills, and a tech-savvy attitude. This is an excellent opportunity to contribute to company growth while working in a dynamic environment.

Formación

• Minimum of 2 years of experience in customer service or sales.
• Experience in client-facing roles is a plus.
• Ability to effectively communicate new technologies.

Responsabilidades

• Promote benefits of COMPASS suite of products to subcontractors.
• Develop and nurture client relationships.
• Address client inquiries on technical issues and fees.

Conocimientos

Written and verbal communication

Customer service experience

Sales experience

MS Office proficiency

Tech-savvy

Herramientas

Salesforce

G-Suite

Descripción del empleo

Client Service Representative – LATAM

We are looking for a motivated and driven client service representative to join our team in LATAM. As a successful candidate, you’ll possess excellent communication skills, the ability to work independently, prioritize multiple tasks, and consistently meet and exceed sales targets.

Working Hours: 11:00 AM – 8:00 PM EST or 9:00 AM – 6:00 PM EST

Responsibilities

• Promoting and selling the benefits of the COMPASS suite of products to subcontractors who are not familiar with our paid product.
• Developing, growing, and nurturing client relationships.
• Addressing all client inquiries on technical issues, processes, and fees.
• Responding to incoming and outgoing client calls and emails.
• External outreach to supporting educational and promotional campaigns.
• Leveraging client relations to gain new business and providing client feedback to our internal teams to promote company growth.

Qualifications

• Exceptional level of written and verbal communication skills.
• A minimum of 2 years of experience in customer service and/or sales.
• Previous client-facing experience in construction or software as a service (SAAS) is a plus.
• Tech‑savvy and able to learn, adapt, and effectively communicate new technologies.
• Highly organized and able to multi‑task and prioritize multiple strategic initiatives.
• Entrepreneurial and go‑getter attitude with a drive to disrupt the status quo.
• Proficiency in MS Office, G‑Suite, web‑based CRM (Salesforce).
• Previous sales experience is considered an asset.