Client Coordinator & Admin Assitant

Virtustant

Argentina

Remoto

ARS 37.971.000 - 42.190.000

Part-time

4 ore fa

Candidati tra i primi

Una candidatura completa in un minuto

Curriculum e lettera di presentazione personalizzati, pronti da inviare.

Supera i filtri ATS

Vantaggi offerti da questo lavoro

Remote work option

USD or local currency payment

Descrizione del lavoro

Virtustant is seeking a part-time Client Coordinator & Admin Assistant to convert leads into booked inspections and keep the back office running smoothly. You will be the first voice clients hear, answering calls, explaining the process, and preparing estimates to move jobs to completion and payment.

You will manage inquiries, schedule appointments, and maintain files in CRM/Asana. Prior experience in customer service or admin support is required, with strong English communication and reliable

Competenze

2+ years in a client-facing role such as customer service or admin support.
Fluent, professional English with clear phone communication.

Mansioni

Convert incoming leads into scheduled inspections by phone and email.
Answer inbound calls, qualify inquiries and book appointments.
Explain services and process clearly to build client confidence.
Manage client questions and escalate when needed.
Create accurate estimates based on client needs and pricing guidelines.
Track leads and jobs in CRM and project tools (Asana, Dropbox).
Follow up on invoices and keep payment status up to date.
Maintain current client records and job status in the system.
Support onboarding of new team members on processes and tools.

Strumenti

Google Workspace

Asana

Dropbox

CRM system

Descrizione del lavoro

Job Title: Client Coordinator & Admin Assistant

About The Company

Our client provides inspection and testing services.

Job Description

Our client is looking for a part-time Client Coordinator and Admin Assistant. You will turn incoming leads into booked inspections and keep the back office running smoothly. You will be the first voice clients hear by answering calls, explaining the process, preparing estimates, and following up until the job is done and paid.

Responsibilities Of The Role

Respond quickly to incoming leads by phone and email and convert them into scheduled inspections.
Answer inbound calls professionally, qualify each inquiry and book appointments.
Explain services, the inspection process and next steps clearly so clients feel confident booking.
Handle client questions, concerns and difficult situations with patience and good judgment, escalating when needed.
Help train and onboard new team members on processes and tools as the team grows.
Create accurate estimates based on client needs and pricing guidelines.
Send follow-up emails to clients who received an estimate but have not booked yet.
Review inspection information and files in Dropbox and Asana to keep every job moving.
Send lab results to clients once they are available.
Follow up on outstanding invoices and keep payment status up to date.
Keep client records, notes and job status current in the customer relationship management system.
Manage tasks and deadlines in Asana.
Order and track office and field supplies.

Required Experience And Qualifications

2+ years of experience in a client-facing role such as customer service, sales coordination, scheduling or admin support.
Fluent, professional English with only a light accent and confidence on the phone with United States clients.
Experience converting leads or booking appointments by phone and email.
Hands-on experience with Google Workspace including Gmail, Drive, Docs, Sheets, and Calendar.
Experience using a customer relationship management system to track leads and clients.
Reliable computer, stable internet and a quiet workspace.

Preferred Skills

Background in inspections, home services, construction, real estate or environmental testing.
Experience preparing estimates or quotes.
Experience following up on invoices or accounts receivable.
Experience training or onboarding coworkers.

Personality