Client Operations & Bi Specialist

Edge Operations Managers; Ciudad de Mendoza; Remote; ARS 54,089,000 - 84,997,000; Full time

Benefits offered by this job

Fully remote role

USD compensation based on experience

Training for first weeks

Job summary

Edge Operations Managers is seeking a Scheduling Coordinator to support high-volume field operations and client support. This remote role focuses on scheduling inspections, coordinating with field inspectors, and keeping clients updated with clear status from start to finish.

You’ll handle residents communication, resolve access issues quickly, and document blockers and next steps, ensuring inspections are completed on time with accurate reporting for property managers.

Qualifications

• Experience in phone-heavy operations or customer coordination.
• Clear, professional English communication is required.
• Comfort with a high, changing volume of calls, texts, and emails.

Responsibilities

• Schedule and confirm property inspections with residents.
• Coordinate with field inspectors during active appointments.
• Resolve access issues, cancellations, and no-shows quickly.
• Keep property managers updated on inspection status.
• Track each inspection from scheduling through completion.
• Document blockers, outcomes, and next steps accurately.
• Follow up until open inspection items are closed.
• Flag repeat issues that may affect service delivery.

Skills

Phone coordination

Clear English comms

High-volume handling

Attention to status

Education

High school or equivalent

Tools

CRM software

Ticketing tools

Scheduling platforms

Job description

Scheduling Coordinator | High-volume field Operations & client support

Our client provides end-to-end property inspection services for property managers. Their team coordinates appointments, sends inspectors into the field, completes inspections, and delivers clear reporting so clients can make decisions without chasing updates.

Company Overview

Our client provides end-to-end property inspection services for property managers. Their team coordinates appointments, sends inspectors into the field, completes inspections, and delivers clear reporting so clients can make decisions without chasing updates.

Your Role

You’ll support the daily operation behind completed inspections. That means getting appointments scheduled, helping field inspectors resolve access issues, updating property managers, and making sure inspection status is accurate from start to finish.

The work is high-volume and phone-first, and every call is a little different. The goal is not just to make calls. The goal is to make sure inspections are completed, documented, and communicated clearly.

You’ll:

• Schedule and confirm property inspections with residents
• Coordinate with field inspectors during active appointments
• Resolve access issues, cancellations, and no-shows quickly
• Keep property managers updated on inspection status
• Track each inspection from scheduling through completion
• Document blockers, outcomes, and next steps accurately
• Follow up until open inspection items are closed
• Flag repeat issues that may affect service delivery

You Bring:

• Experience in phone-heavy operations or customer coordination
• Clear, professional English communication
• Comfort with a high, changing volume of calls, texts, and emails
• Strong attention to status, notes, and follow-through
• Ability to stay calm when residents or schedules change
• Good judgment when deciding what to solve or elevate
• Reliability in a structured, high-volume environment
• Interest in learning property services operations

Bonus Points:

• Scheduling, dispatch, logistics, or field operations experience
• Property management or real estate exposure
• Experience supporting technicians, inspectors, or field teams
• Familiarity with CRMs, ticketing tools, or scheduling platforms

What’s Offered:

• Fully remote role
• Competitive USD compensation, based on experience
• A trainer for your first weeks, starting with outbound calls before inbound
• Clear expectations, structured workflows, and direct feedback
• A path to grow into Market Center Coordinator and Market Center Administrator roles
• Team that values accuracy, follow-through, and clear communication