Case Manager - Remote, Full time

Abogados Americanos Staffing; Buenos Aires; Remote; ARS 54,731,000 - 91,219,000; Full time

Benefits offered by this job

Compensación competitiva

Programa de formación remunerado

Trabajo remoto Flexible

Ambiente de equipo solidario

Reuniones trimestrales presenciales en

Medellín

Job summary

Abogados Americanos Staffing busca un Case Manager para un puesto remoto y por contrato. La función implica apoyar a abogados y equipos legales en tareas administrativas y de caso, con acompañamiento de un programa de formación remunerada.

Tras la formación, se trabajará a tiempo completo, con oportunidad de emparejarse con un cliente o firma. Se valorará experiencia en gestión de casos legales y software relacionado.

Qualifications

• Dominio del inglés escrito y hablado (C1 o superior).
• Experiencia en servicio al cliente o roles similares.
• Conocimiento práctico de herramientas de oficina y plataformas de comunicación.
• Capacidad de gestionar múltiples proyectos y priorizar tareas.

Responsibilities

• Soporte de gestión de casos: organizar expedientes, preparar documentos y mantener plazos.
• Comunicación con clientes: gestionar detalles del caso, programar citas y responder consultas.
• Preparación de documentos e investigación: redactar documentos legales y realizar investigaciones básicas.
• Soporte administrativo y de programación: gestionar llamadas de ingreso, correos y agendas de abogados.

Skills

Inglés profesional

Habilidades de comunicación

Microsoft Office Suite

Google Workspace

Organización

Atención a detalle

Autodirección

Trabajo remoto

Trabajo independiente

Education

Educación secundaria

Tools

Microsoft Office

Google Workspace

Job description

About Us

Abogados Americanos Staffing (AAS) is dedicated to providing top quality remote staffing and team-augmentation solutions for legal professionals and growing US-based businesses. We started the company in early 2022 and have grown exponentially since then.

Position Overview

We are seeking a self-motivated individual with a strong interest in the legal field to join our team as a Case Manager. The successful candidate will provide essential support to attorneys and legal teams by handling a variety of administrative and case-related tasks.

This is a remote, contract position with the opportunity to work on diverse and challenging assignments.

New team members start off in a paid training program that takes them through the main expectations of the role and allows them to assist a team working on real cases. Once a new team member finishes training, they move to assisting existing teams full‑time, and eventually get matched with a client or law firm of their own.

Common Responsibilities

• Case Management Support: Assist attorneys with organizing case files, preparing necessary documents, managing deadlines, and maintaining accurate records to ensure efficient case progression.
• Client Communication: Serve as a key point of contact for clients by gathering case details, scheduling appointments, providing case updates, and addressing general inquiries via phone, email, and messaging platforms.
• Document Preparation and Research: Draft legal documents, correspondence, pleadings, and perform thorough legal research to gather and analyze information, summarizing findings for attorney review.
• Administrative and Scheduling Support: Handle intake calls, respond to emails, manage attorneys’ calendars, schedule appointments, and oversee general administrative tasks to ensure smooth daily operations.

Qualifications

• Proficiency in English and Communication Skills: Exceptional written and verbal communication in English (at least C1 level) capable of handling phone calls and professional correspondence. Must effectively communicate with remote teams, manage multiple projects, and interact kindly with customers.
• Technical and Organizational Skills: Proficient with office software (e.g., Microsoft Office Suite, Google Workspace) and skilled at navigating various communication tools like video chats and email. Strong organizational skills to manage tasks and deadlines efficiently.
• Detail-Oriented and a Self-Starter: Demonstrates a high level of accuracy in work and prior experience in customer service or similar roles, with the ability to figure out and problem‑solve on your own.
• Remote Work Readiness: Available for 40 hours/week to work the client’s expected schedule (usually 8am‑5pm), with a reliable computer, stable internet, and quiet work appropriate environment.
• Independent and Organized Professional: They have the ability to work on tasks independently without supervision, having a good understanding of what client expectations are and foreseeing job duties. Having a sense of how to organize and make efficient multiple concurrent tasks.

Bonus Skills

• Experience in legal case management or similar fields is a plus.
• Proficiency with legal, medical, or other case management software is a plus.

Perks

• Competitive compensation
• Paid training program
• Opportunity to work on diverse and challenging assignments
• Remote work flexibility
• Supportive team environment
• Being part of a growing, friendly, caring company that is open to listening
• Quarterly in‑person company get‑togethers in our hub of Medellin.

Requerimientos- Educación mínima: Secundaria 2 años de experiencia Idiomas: Español ,Inglés Conocimientos: Comunicación, Orientación al detalle, Proactividad, Microsoft office, Habilidades para el trabajo remoto, Administración de atención al cliente, Gestión de documentos, Gestión de documentos digitales