Bilingual Sales Advocate (Hybrid) — Drive Product Adoption

Cognizant Technology Solutions Corporation; Argentina; Hybrid; ARS 900,000 - 1,500,000; Full time

Job summary

Cognizant in Argentina is seeking a Sales Agent to deliver the best possible customer experience over the phone, support customers across levels of technical skill, and actively drive growth and optimization of client accounts within the Digital Ads product space.

Join a collaborative Sales team and work with customers, teammates, and internal stakeholders in a dynamic, fast-paced operation. The role combines client contact, product guidance, and strategic account sequencing.

Qualifications

• 1 to 3 years of experience in customer service, phone support, and/or sales environments.
• Excellent written and verbal communication skills, with the ability to translate complex ideas into user-friendly instructions and persuasive narratives.
• Proven ability to manage customer skepticism through effective objection handling and negotiation to drive product adoption.

Responsibilities

• Manage a portfolio of accounts using prioritization and segmentation tools to focus outreach on the most valuable customers.
• Deliver professional customer support by actively listening and guiding customers toward solutions and product adoption.
• Implement an effective product sequencing strategy, pitching products in the most impactful order tailored to each customer.
• Follow up on and analyze pitched tasks to reinforce adoption or recover accounts where needed.
• Plan and organize daily calendar to align with sales objectives and document every interaction.

Skills

Customer service

Phone support

Sales experience

English proficiency

Time management

Job description

Cognizant in Argentina is seeking a Sales Agent to deliver the best possible customer experience over the phone, support customers across levels of technical skill, and actively drive growth and optimization of client accounts within the Digital Ads product space.

Join a collaborative Sales team and work with customers, teammates, and internal stakeholders in a dynamic, fast-paced operation. The role combines client contact, product guidance, and strategic account sequencing.