Bilingual Client Experience Specialist

Lira Solutions Ltda; Rosario; On-site; ARS 20,114,000 - 27,213,000; Full time

Benefits offered by this job

Week between Christmas and New Year’s—

Paid holidays per calendar

Comprehensive training program

Mentorship and collaboration

Career advancement

Home office stipend after 4 months

Job summary

Political Asylum Lawyers in Houston seeks a bilingual client liaison to engage clients daily in English and Spanish, delivering compassionate, precise communication.

You will follow established workflows, keep case development on track, and coordinate with attorneys and paralegals while never needing deep immigration law, but mastering SOPs.

This role opens to candidates located in Argentina, offering a monthly gross salary of USD 1,400 and a path for training and career growth.

Qualifications

• Fluent in Spanish and English; able to communicate empathetically with clients.
• Strong written and verbal communication skills.
• Comfort with using online systems and procedures.
• Detail-oriented, organized, and able to meet deadlines.

Responsibilities

• Serve as the firm's main client contact and respond to inquiries.
• Maintain case development by following workflows and flag delays.
• Coordinate communications between clients and attorneys.
• Prepare and file immigration documents as needed.
• Provide status updates and manage client expectations.
• Support process improvements and contribute to firm protocols.

Skills

Spanish fluency

English fluency

Communication skills

Empathy

Attention to detail

Organization

Tech-savvy

Education

Experience preparing immigration applications

Job description

Political Asylum Lawyers in Houston seeks a bilingual client liaison to engage clients daily in English and Spanish, delivering compassionate, precise communication.

You will follow established workflows, keep case development on track, and coordinate with attorneys and paralegals while never needing deep immigration law, but mastering SOPs.

This role opens to candidates located in Argentina, offering a monthly gross salary of USD 1,400 and a path for training and career growth.