Associate Financial Operations Specialist

Park Place Technologies; Buenos Aires; Presencial; ARS 1.000.000 - 1.500.000; Jornada completa

Descripción de la vacante

Park Place Technologies is seeking an Associate Financial Operations Specialist to support sales and operations in delivering services aligned with contractual agreements. The role emphasizes attention to detail, process adherence, problem solving, and clear internal and external communication.

Responsibilities include revenue and cost management, billing integrity, customer spend tracking, vendor invoicing, margin analysis, and month-end activities, with emphasis on SLAs and data accuracy

Formación

• Understanding of billing, revenue, accruals and data integrity concepts.
• Experience in customer engagement, dispute resolution, and service delivery within a contractual environment.
• Proficiency in Microsoft Excel.
• Proven analytical skills.
• Cost Management – Internal and External.
• Capability to drive multiple priorities in a fast-paced, high-volume service environment.
• Strong work ethic and ability to work independently.

Responsabilidades

• Revenue & Cost Management: maintain billing records, submissions, and financial documentation.
• Manage customer spend tracking, PO utilization, and ensure timely renewal execution.
• Assist with third-party vendor invoice processing and cost validation.
• Perform margin analysis to ensure profitability targets are achieved.
• Manage customer inquiries, escalations, and disputes; ensure client satisfaction.
• Operational Process: ensure SLA compliance and QA standards for invoicing and contracts.
• Billing Coding Management: assign and validate ticket level coding for accuracy.
• Financial & Month-End Management: assist with accruals, sales orders, invoices, and reporting.
• Collaborate with Finance to ensure revenue recognition and policy compliance.
• Conduct ongoing margin analysis and vendor rate evaluations.

Conocimientos

Excel proficiency

Analytical skills

Multitasking

Independent worker

Billing knowledge

Cost management

Educación

University degree preferred

Descripción del empleo

The Associate Financial Operations Specialist provides administrative support to the Company’s sales and operational organizations in delivering services to address customer requirements. This role is expected to manage multiple priorities, be detail-orientated, follow established processes, problem solve, and effectively communicate internally and externally to ensure services are delivered in accordance with the contractual agreements.

Responsibilities

• Revenue & Cost Management
• Maintain integrity and security over company billing records, submissions, and financial documentation.
• Manage customer spend tracking, PO utilization, and ensure timely renewal execution to prevent service gaps.
• Independently Assist with third-party vendor invoice processing, and cost validation.
• Perform margin analysis to ensure profitability targets are achieved.

Customer Engagement

• Manage customer inquiries, escalations, and disputes, ensuring resolution while balancing profitability and client satisfaction.
• Assist with customer dashboard management, including contract dates, purchase orders, service requests, billing, and site ID tracking.
• Operational Process
• Ensure compliance with service-level agreements (SLAs), quality assurance (QA) standards, and process documentation for customer invoicing and contract execution.
• Identify, recommend, test, and implement billing and reporting system enhancements to improve data accuracy and reduce manual efforts.
• Billing Coding Management
• Manage and assign ticket level coding, and validation to ensure accuracy and compliance with internal controls.
• Financial & Month-End Management
• Assist with month-end financial processes, including accruals, sales order creation, PO validation, invoice generation, and reporting updates.
• Work closely with Finance team to ensure accurate revenue recognition and compliance with corporate financial policies.
• Conduct ongoing margin analysis, cost performance tracking, and vendor rate evaluations to maintain operational profitability.

Basic Qualifications

• Understanding of billing, revenue, accruals and data integrity concepts.
• Experience in customer engagement, dispute resolution, and service delivery within a contractual environment.
• Proficiency in Microsoft Excel.
• Proven analytical skills.
• Cost Management – Internal and External.
• Capability to drive multiple priorities in a fast-paced, high-volume service environment.
• Strong work ethic and ability to work independently.

Preferred Qualifications

• Experience with Financial Reporting Systems.
• Excellent communication skills.
• Customer service focus.
• Deadline driven.
• Teaming attitude.
• University degree preferred but not required.

Travel

• Less than 5%