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Assurant, Inc. is seeking a junior Oracle Cloud ERP support analyst in Buenos Aires with 0–2 years in finance or systems support. You will assist in ERP implementation activities, validation, testing, and production support for AR/CM processes. The role involves Agile ceremonies and documentation while driving process improvements.
You will collaborate with Finance, IT, and project teams, maintaining artifacts and user guides, and contributing to training materials and change readiness efforts.
Support Oracle Cloud ERP implementation activities across relevant Finance modules, including configuration validation, data validation, testing, issue resolution, and deployment readiness.
Assist with implementation activities for finance processes such as Accounts Receivable, Billing, Collections, Cash Management,and related downstream reporting processes, as applicable.
Participate in Agile ceremonies such as sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives.
Help maintain project artifacts, track assigned tasks, and support timely completion of sprint deliverables.
Partner with senior team members to identify opportunities to simplify, standardize, and improve finance processes using delivered Oracle Cloud functionality.
Support unit testing, system integration testing, regression testing, user acceptance testing, and production validation activities.
Executetest scripts under the guidance of senior analysts or functional leads.
Document test results, defects, retesting outcomes, and businesssign-offs.
Assist in troubleshooting system issues by gathering examples, reviewing data, validating expected results, and coordinating with appropriate Finance, IT, or implementation team members.
Help ensure system changes are tested and documented in accordance with established project timelines and procedures.
Provide first-level functional support forAR and CM Oracle Cloud ERPprocesses after implementation.
Assist with researching user questions, documenting recurring issues, and identifying opportunities for process or system improvements.
Support enhancement requests by gathering details, documenting business impact, and helping validate proposed solutions.
Contribute to continuous improvement efforts that reduce manual work, improve controls, and increase process efficiency.
Maintain process documentation, job aids, user guides, and support materials for finance system users.
Support communication and training activities related to Oracle Cloud ERP implementation, enhancements, and process changes.
Assist with preparing training materials, meeting notes, issue logs, knowledge articles, and user support documentation.
Communicate clearly with Finance, Accounting, IT, and project stakeholders regarding assigned tasks, testing status, issues, and documentation updates.
Support change readiness activities by helping users understand new processes, system impacts, and available support resources.
Bachelor’s degree in Accounting, Finance, Information Systems, or related field
0–2 years of experience in finance, accounting, or systems support
Basic understanding of accounting principles and financial systems
Proficiencyin Excel and familiarity with SQL or data tools a plus
Strong communicationand organizational skills
Familiarity with financial systems
Strong Excel skills; exposure to SQL or reporting tools
Analytical mindset with strong attention to detail
Effective communicator and team collaborator
Eagerness to learn Oracle Cloud ERP, finance transformation concepts, Agile delivery practices, testing methodologies, and system support processes.
Ability to adapt to ambiguity, changing priorities, and evolving project needs.
Exposure to Oracle Cloud ERP, Oracle Financials, or another enterprise ERP platform.
Exposure to Accounts Receivable, Billing, Cash Management, General Ledger, Subledger Accounting, or financial reporting processes.
Familiarity with Agile project delivery, user stories, sprint planning, testing cycles, or defect tracking.