Argentina HR Hub & Shared Services Director

Syneos Health, Inc.; Buenos Aires; On-site; ARS 2,300,000 - 4,200,000; Full time

Job summary

Syneos Health is seeking a Director, Shared Services & Argentina HR Hub Leader to guide the Argentina Shared Services organization and serve as the senior HR leader for the Argentina HR Hub. This role reports to the Executive Director, Global People Operations & HR Shared Services and drives the global HR operating model with a focus on quality and efficiency.

Lead cross-functional teams, develop capabilities, and foster a One HR culture to enhance employee engagement and organizational

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 10–12 years of progressive HR leadership experience, including significant experience leading Shared Services or HR Operations.
• Experience leading geographically dispersed or multi-country teams within a global organization.
• Demonstrated experience driving operational excellence, process improvement, and organizational transformation.
• Strong stakeholder management, communication, and influencing skills.

Responsibilities

• Lead the day-to-day operations of the Argentina Shared Services organization, ensuring the delivery of high-quality HR services.
• Drive operational excellence through process standardization, continuous improvement, automation, and service optimization.
• Establish performance metrics and governance processes to monitor service quality, productivity, customer experience, and operational effectiveness.
• Partner with Global Service Delivery leadership to implement strategic initiatives that enhance the global HR operating model.
• Identify opportunities to expand the scope of services delivered from Argentina and support successful transitions of new work into the hub.

Skills

HR leadership

Shared Services

Operational excellence

Stakeholder management

Change management

People development

Education

Bachelor's in HR / Business Administration

Master's degree (preferred)

Tools

HR Technology

Job description

Syneos Health is seeking a Director, Shared Services & Argentina HR Hub Leader to guide the Argentina Shared Services organization and serve as the senior HR leader for the Argentina HR Hub. This role reports to the Executive Director, Global People Operations & HR Shared Services and drives the global HR operating model with a focus on quality and efficiency.

Lead cross-functional teams, develop capabilities, and foster a One HR culture to enhance employee engagement and organizational