Airfreight Import: Customer Service & Operations

Hellmann Worldwide Logistics; Buenos Aires; On-site; ARS 44,688,077 - 67,032,115; Full time

Benefits offered by this job

Strong Team Spirit

Safe multicultural environment

Individual growth opportunities

Job summary

Hellmann Worldwide Logistics in Buenos Aires is looking for a Customer Service Operations Associate to maintain and support logistics operations efficiently. The role involves providing exceptional service, fostering client relationships, and increasing operational efficiency.

Candidates should have 3-5 years experience in the logistics field, an apprenticeship in logistics management, and be proficient in the national language with basic English skills. Enjoy working in a multicultural environment with strong team spirit and opportunities for personal development.

Qualifications

• 3-5 years experience in operational logistics and supply chain processes.
• Experience in administrative or clerical role is required.
• Proficient in National Language and Elementary in English.

Responsibilities

• Provides exceptional service to clients by identifying and meeting their specific needs.
• Builds long-term relationships with clients to become a strategic partner.
• Increases organizational agility and operational efficiency by adhering to corporate processes.
• Promotes personalized customer service by anticipating client requirements.
• Monitors shipments and addresses any deviations or incidents.
• Reviews commercial documents and keeps clients informed about business developments.
• Keeps internal follow-up reports updated regarding market situations.
• Establishes lasting relationships to develop innovative solutions.

Skills

Care & Connect

Communication

Entrepreneurship

Innovation & Change

Personal Development

Responsibility & Reliability

Expertise

Self-Management

Education

Apprenticeship in Logistics Management

Associate’s degree in Logistics Management

Job description

Hellmann Worldwide Logistics in Buenos Aires is looking for a Customer Service Operations Associate to maintain and support logistics operations efficiently. The role involves providing exceptional service, fostering client relationships, and increasing operational efficiency.

Candidates should have 3-5 years experience in the logistics field, an apprenticeship in logistics management, and be proficient in the national language with basic English skills. Enjoy working in a multicultural environment with strong team spirit and opportunities for personal development.