Airfreight Import: Client Care & Ops Specialist

830 Hellmann Worldwide Logistics S.A.; Aeropuerto Internacional Ezeiza; On-site; ARS 600,000 - 900,000; Full time

Job summary

You will manage essential administrative tasks, monitor shipments, review quotes, and provide timely updates to clients while building lasting partnerships. This position requires logistics knowledge and strong communication skills within a global organization.

Qualifications

• 3-5 years experience in operational logistics and supply chain processes.
• Experience in administrative or clerical role.
• Familiar with incoterms, rates and route quotations.
• Proficient in national language and elementary English.

Responsibilities

• Provides exceptional service to clients by identifying and meeting their needs and coordinating with related areas.
• Builds long-term relationships with clients and acts as a strategic partner.
• Maintains high quality standards, follows processes and improves productivity.
• Supports customers by monitoring shipments and communicating any deviations.
• Reviews documents and quotes, and keeps clients informed about business development.
• Keeps internal follow-up reports updated and tracks market developments.
• Develops innovative solutions in collaboration with clients and colleagues.

Skills

Care & Connect

Communication

Entrepreneurship

Innovation

Personal Development

Reliability

Expertise

Self-Management

Education

Apprenticeship in Logistics Management

Associate’s degree in Logistics Management

Job description

You will manage essential administrative tasks, monitor shipments, review quotes, and provide timely updates to clients while building lasting partnerships. This position requires logistics knowledge and strong communication skills within a global organization.