Agent Development & Onboarding Specialist

Priority1; Argentina; On-site; ARS 39,643,000 - 43,815,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA with Employer Contributions

Life Insurance

Short Term Disability

Long Term Disability

401(k) Plan

Profit Sharing: 15% of total eligible

Paid Holidays and PTO

Cancer/Critical Illness/Accident Plans

Job summary

Priority1 is seeking a Client Relations Specialist to cultivate and support agent partners within our logistics network. You will communicate with new agents, ensure top-tier service, and provide ongoing operational guidance to both new and current partners.

Join our Business Development Team to improve the Agent Development Process and help agents adapt to our TMS and company policies while delivering exceptional customer service and relationship management.

Qualifications

• Minimum of 2 years of Customer Service Experience preferred.
• Bachelor’s Degree Preferred.
• Ability to communicate in a clear and concise manner.
• Ability to critically think and adapt to new systems.
• Sincere desire to cultivate and maintain relationships.

Responsibilities

• Communicate with new Agents to familiarize them with the TMS and company processes.
• Ensure top level Customer Service and Support to Client Base.
• Act as an ongoing resource to new and current agents, providing ongoing guidance and operational assistance.
• Additional job responsibilities related to Agent Development.
• Work with Business Development Team to continue improving the Agent Development Process.

Skills

Customer service

Communication

Relationship management

Adaptability

Problem solving

Education

Bachelor's degree

Tools

CRM systems

Job description

Priority1 is seeking a Client Relations Specialist to cultivate and support agent partners within our logistics network. You will communicate with new agents, ensure top-tier service, and provide ongoing operational guidance to both new and current partners.

Join our Business Development Team to improve the Agent Development Process and help agents adapt to our TMS and company policies while delivering exceptional customer service and relationship management.