Ads Client Solutions Manager – Latin America

TikTok; Municipio de Rincón de los Sauces; Presencial; ARS 90.595.000 - 135.892.000; Jornada completa

Descripción de la vacante

TikTok is seeking a Client Solutions Manager to join the Global Business Solutions team in Buenos Aires, Argentina, working with the CAM market. You will provide consultative sales support, negotiate complex opportunities, and use data analytics to tailor solutions for clients and agencies.

Based in-office in Buenos Aires, you will manage post-sale client relationships, educate clients on TikTok solutions, lead upsell conversations, and align product updates with client goals to drive revenue

Formación

• Experience in digital marketing and understanding of digital platforms ecosystem.
• Experience in account management / client services roles (external or internal).
• Ability to analyze data and identify insights to optimize results.
• Track record of supporting revenue goals.
• Experience in performance advertising and managing significant, complex and scaling challenges.
• High written and oral proficiency in Spanish and English is required due to frequent communications with stakeholders based in Spanish-speaking markets.

Responsabilidades

• Manage and grow post-sale client relationships in your book of business, work with a consultative approach and become an expert in your managed industries.
• Become an expert in TikTok solutions for businesses of all sizes and adapt recommendations quickly to suit varying client business goals.
• Grow revenue, educate and lead upsell conversations with clients post initial sale.
• Spearhead client education on products and product updates to advise on the best approach to drive business outcomes for clients and agencies.
• Lead measurement strategies for clients, tracking metrics and finding insights to drive "test and learn" mindset in clients, working closely with Latam TikTok Measurement Team.
• Consult and coach clients and agencies to achieve greater results on TikTok solutions.
• Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues.

Conocimientos

Digital marketing

Account management

Data analysis

Revenue goals

Bilingual SP/EN

Descripción del empleo

TikTok is seeking a Client Solutions Manager to join the Global Business Solutions team in Buenos Aires, Argentina, working with the CAM market. You will provide consultative sales support, negotiate complex opportunities, and use data analytics to tailor solutions for clients and agencies.

Based in-office in Buenos Aires, you will manage post-sale client relationships, educate clients on TikTok solutions, lead upsell conversations, and align product updates with client goals to drive revenue