World‑Class Airport F&B Operations Manager

Emirates Flight Catering; Dubai; Sur place; AED 120 000 - 160 000; Plein temps

Résumé du poste

Emirates Flight Catering invites an experienced Food & Beverage Operations Manager to lead daily outlets across Concourse 1, Terminal 1 & 2 at Dubai International Airport. You will coordinate with production for menus, ensure high service levels, and maintain profitability.

You will drive guest satisfaction by resolving quality or service issues, overseeing budget submissions, and staffing with a focus on Hygiene & Safety standards. UAE-based, on-site role.

Qualifications

• Graduate or Diploma in Catering and/or Hotel Management or equivalent.
• Minimum 5 years of experience if graduation; 7 years if Diploma.
• Excellent communication and leadership abilities.

Responsabilités

• Oversee daily F&B outlets at Concourse 1, Terminal 1 & 2, ensuring service quality and profitability.
• Promote sales and assign operational tasks for best results and smooth outlet operations.
• Coordinate with Production for menus, food quality, and kitchen matters to serve high-quality meals.
• Propose new menus within budgets; advise on selling price; rotate menus to boost sales.
• Investigate and resolve customer complaints about food quality or service with immediate action.
• Visit all outlets regularly to ensure food and beverage quality meets top standards.
• Prepare and submit annual CAPEX and staff budget for approval.
• Coordinate with Purchasing for equipment and materials; work with W&D for stock items.
• Ensure staffing, monitor performance, and uphold Hygiene & Safety Standards.
• Apply ISO 9001:2000 quality policy and follow department procedures in all duties.

Connaissances

Communication

Team leadership

Catering background

Formation

Bachelors/Diploma in Catering & Hotel Management

Description du poste

Emirates Flight Catering invites an experienced Food & Beverage Operations Manager to lead daily outlets across Concourse 1, Terminal 1 & 2 at Dubai International Airport. You will coordinate with production for menus, ensure high service levels, and maintain profitability.

You will drive guest satisfaction by resolving quality or service issues, overseeing budget submissions, and staffing with a focus on Hygiene & Safety standards. UAE-based, on-site role.