Workshop Manager – Luxury Automotive Service & Ops

Al Tayer Group; Abu Dhabi; On-site; AED 240,000 - 360,000; Full time

Job summary

Al Tayer Motors is seeking a Workshop Supervisor to support the Service Manager in planning and delivering workshop activities that meet revenue, profit and customer satisfaction targets. You will help organize workflow, ensure parts availability and supervise technicians to maintain quality and efficiency.

The role requires a mechanical/technical engineering background, leadership experience in workshops, and proficiency in Autoline, Power BI and Excel to monitor performance and costs.

Qualifications

• Graduate degree or diploma in Mechanical/Technical engineering plus management qualification.
• Minimum 4 years of experience as a Workshop Manager.
• Proficiency in Autoline, Power BI and Microsoft Excel.
• Strong technical expertise in workshop operations, warranty processes and customer handling.

Responsibilities

• Assist in developing and monitoring monthly work schedules and budgets for the workshop.
• Review workshop structure, workflows and job responsibilities to optimise efficiency.
• Ensure tool maintenance is performed timely to control costs and safety.
• Supervise technicians to adhere to workshop processes, quality standards and profitability targets.
• Provide feedback to Technical Support for product quality reports to principals.
• Advise team leaders/technicians on productivity improvements and warranty policy implementation.
• Ensure workshop equipment (lifts, car wash) is in good working condition and maintained.
• Maintain repeat job registers and provide trend feedback to leadership for corrective action.
• Plan yearly workshop leave and arrange replacements as needed.
• Suggest changes to standard labour time and recovery charges when required.
• Motivate subordinates to improve performance and develop for higher roles.

Skills

Strong leadership

Workshop operations

Customer handling

Education

Engineering degree or diploma (Mechanical/Technical)

Management qualification

Tools

Autoline

Power BI

Microsoft Excel

Job description

Al Tayer Motors is seeking a Workshop Supervisor to support the Service Manager in planning and delivering workshop activities that meet revenue, profit and customer satisfaction targets. You will help organize workflow, ensure parts availability and supervise technicians to maintain quality and efficiency.

The role requires a mechanical/technical engineering background, leadership experience in workshops, and proficiency in Autoline, Power BI and Excel to monitor performance and costs.