Workshop Manager — Arabic-Speaking Team Lead

Elite Group Holding; Fujairah; On-site; AED 167,000 - 301,000; Full time

Job summary

Elite Group Holding is seeking a Workshop Manager to lead the service and repair operations, ensuring efficient workflow and high-quality standards. You will manage a team to deliver timely vehicle repairs and services while maintaining excellent customer service.

The role focuses on supervising technicians, coordinating shop activities, upholding safety protocols, and maintaining detailed repair records to support accurate billing and customer satisfaction.

Responsibilities

• Team Management: Supervise, mentor, and motivate technicians, mechanics, and support staff.
• Workflow Management: Coordinate and oversee the workflow in the workshop, ensuring timely and efficient completion of repairs and services.
• Quality Control: Implement and maintain high-quality standards for vehicle repairs and services.
• Customer Service: Interact with customers to understand issues and provide repair estimates, keeping them informed.

Job description

Elite Group Holding is seeking a Workshop Manager to lead the service and repair operations, ensuring efficient workflow and high-quality standards. You will manage a team to deliver timely vehicle repairs and services while maintaining excellent customer service.

The role focuses on supervising technicians, coordinating shop activities, upholding safety protocols, and maintaining detailed repair records to support accurate billing and customer satisfaction.