Wet Deck Team Lead — Guest Experience & Safety

W Hotels; Abu Dhabi; On-site; AED 100,000 - 150,000; Full time

Job summary

W Hotels in Abu Dhabi is seeking a hands-on supervisor to lead hourly staff and ensure exceptional guest service. You will oversee opening/closing routines, maintain grooming standards, and monitor safe, efficient dining operations.

The role requires at least 2 years in hospitality with 1 year in a supervisory capacity. You will partner with management to hire, train, schedule, and coach the team while upholding company safety policies.

Qualifications

• High school diploma or GED required.
• At least 2 years related work experience preferred.
• At least 1 year supervisory experience preferred.
• No license or certification required.

Responsibilities

• Ensure staff collaborates effectively to deliver optimum guest service.
• Inspect grooming and attire; rectify deficiencies to maintain professional appearance.
• Complete opening and closing duties including supplies, cleaning, and security checks.
• Support management with hiring, training, scheduling, evaluating, and coaching employees.

Skills

Guest service

Team leadership

Clear communication

Attention to detail

Education

High school diploma or GED

Job description

W Hotels in Abu Dhabi is seeking a hands-on supervisor to lead hourly staff and ensure exceptional guest service. You will oversee opening/closing routines, maintain grooming standards, and monitor safe, efficient dining operations.

The role requires at least 2 years in hospitality with 1 year in a supervisory capacity. You will partner with management to hire, train, schedule, and coach the team while upholding company safety policies.