Watch Service Technician - Al Futtaim - Dubai, UAE

AlFuttaim; Dubai; On-site; AED 55,800 - 78,120; Full time

Benefits offered by this job

Opportunity to work with premium watch brands

Structured growth in after-sales environment

Job summary

AlFuttaim in Dubai is seeking a skilled Watch Service Technician to provide high-quality repairs and after-sales service for watches and clocks. You will be key in ensuring customer satisfaction by performing technical repairs accurately and efficiently, maintaining service records, and supporting sales teams.

The ideal candidate will have a high school certificate and 3-4 years of relevant experience, demonstrating a strong understanding of watch mechanisms and repair techniques. Join us to work with premium brands and be part of a quality-driven team.

Qualifications

• 3-4 years of experience as a watch service technician.
• Strong understanding of watch mechanisms and repair techniques.
• Ability to diagnose issues, perform repairs, and verify workmanship.

Responsibilities

• Perform professional, technical repairs on watches and clocks.
• Conduct authenticity checks and provide repair estimates.
• Maintain and update technical documentation and service records.
• Support after-sales service by delivering efficient turnaround times.

Skills

Watch repair and diagnostics

Quality control and inspection

Timepiece authenticity verification

Technical reporting and documentation

Customer handling and communication

Problem-solving and initiative

Precision and fine motor skills

Education

High school certificate

Job description

Position Overview

This Watch Service Technician role at Al Futtaim in Dubai focuses on delivering high-quality repairs and after-sales services for watches and clocks. The position supports customer satisfaction and revenue by ensuring precise technical repairs, accuracy in diagnostics, and adherence to service standards.

Job Details

• Country: UAE
• City: Dubai
• Industry: Retail
• Function: Technician
• Salary: 5000-7000 monthly (Market estimated)
• Gender: Any
• Candidate Nationality: Any
• Job Type: Full-time

Key Responsibilities

• Perform professional, technical repairs on watches and clocks
• Conduct authenticity checks and provide repair estimates
• Meet daily and monthly service targets as assigned
• Verify completed repairs through quality control checks
• Consolidate and consolidate recurring technical issues
• Maintain and update technical documentation and service records
• Support after-sales service by delivering efficient turnaround times
• Ensure customer satisfaction through accurate and reliable repair work

Ideal Profile

• Team-oriented professional with confidence and accountability
• Strong attention to detail and precision in technical tasks
• Ability to handle complexity and prioritize workloads
• Focused on meeting service KPIs and improving repair quality
• Customer-first mindset with willingness to support sales and service teams

Skills Set

• Watch repair and diagnostics
• Quality control and inspection
• Timepiece authenticity verification
• Technical reporting and documentation
• After-sales service support
• Customer handling and communication
• Problem-solving and initiative
• Precision and fine motor skills

What Qualifies You for the Role

• High school certificate
• 3-4 years of experience as a watch service technician
• Strong understanding of watch mechanisms and repair techniques
• Ability to diagnose issues, perform repairs, and verify workmanship
• Competence in managing service documentation
• Motivated, reliable, and aligned with service excellence standards

Why Join Us

• Chance to work with premium watch brands within Al Futtaim's retail network
• Grow your expertise in a structured after-sales environment
• Contribute directly to customer satisfaction and brand reputation
• Be part of a collaborative, quality-driven technical service team