Watch Technician - Luxury Timepieces

AlFuttaim; Dubai; On-site; AED 66,960 - 94,860; Full time

Benefits offered by this job

Continuous learning and technical growth opportunities

Strong career stability within a respected organization

Exposure to international standards in technical service

Job summary

AlFuttaim is seeking a Watch Technician in Dubai, UAE. The role involves precision repairs and servicing luxury timepieces, ensuring customer satisfaction through high-quality after-sales support.

Ideal candidates will have at least 5 years of relevant experience, strong technical knowledge, and the ability to deliver exceptional service in a fast-paced environment.

Join a leading retail organization where craftsmanship and customer experience are priorities.

Qualifications

• Minimum 5 years of experience as a watch technician or service technician.
• Strong technical knowledge of watch and clock repair processes.
• Experience within the watch service or luxury retail service industry preferred.

Responsibilities

• Perform professional repair and maintenance of watches and clocks with precision.
• Diagnose technical faults and provide accurate repair assessments.
• Prepare technical estimates regarding authenticity and reparability of timepieces.

Skills

Watch and clock repair expertise

Technical diagnosis and fault detection

Precision tool handling and servicing

Quality control and inspection

After-sales service support

Customer service and communication

Documentation and reporting

Time management and target achievement

Education

Completed 10th Standard education or equivalent qualification

Tools

MS Excel

MS Word

MS Outlook

Job description

Role Snapshot

Watch Technician - Luxury Timepieces • Location: Dubai, UAE • Industry: Retail • Function: Technician • Experience: 5 years • Job Type: Full-time

Overview

Watch Technician - Luxury Timepieces jobs in Dubai, UAE within the Retail industry offer an excellent hiring opportunity for skilled professionals with expertise in watch servicing and precision repairs. Al‑Futtaim is hiring experienced technicians to deliver high‑quality after‑sales support, maintain service excellence, and ensure customer satisfaction through professional watch and clock repair services.

Job Details

Country: UAE
City: Dubai
Industry: Retail
Function: Technician
Salary: 6000‑8500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full‑time

Role Context

The Watch Technician plays a critical role in supporting luxury retail operations by ensuring accurate repair, maintenance, and technical evaluation of watches and clocks. This role directly contributes to customer trust, brand reputation, and service revenue by delivering reliable after‑sales support and maintaining exceptional technical standards.

Key Responsibilities

• Perform professional repair and maintenance of watches and clocks with precision
• Diagnose technical faults and provide accurate repair assessments
• Prepare technical estimates regarding authenticity and reparability of timepieces
• Conduct and monitor quality control checks to ensure repair standards are maintained
• Manage repair documentation, technical records, and service follow‑up processes
• Identify recurring technical issues and recommend practical solutions
• Support sales teams by delivering efficient after‑sales service
• Achieve service targets while maintaining high customer satisfaction levels
• Ensure tools, equipment, and service processes meet technical standards

Ideal Profile

• Completed 10th Standard education or equivalent qualification
• Minimum 5 years of experience as a watch technician or service technician
• Strong technical knowledge of watch and clock repair processes
• Experience within the watch service or luxury retail service industry preferred
• Good attention to detail and precision‑focused work approach
• Strong customer interaction and service mindset
• Ability to manage multiple repair assignments efficiently
• Basic computer proficiency with MS Excel, MS Word, and MS Outlook

Skills Set

• Watch and clock repair expertise
• Technical diagnosis and fault detection
• Precision tool handling and servicing
• Quality control and inspection
• After‑sales service support
• Customer service and communication
• Documentation and reporting
• Time management and target achievement

Why Join Us

• Opportunity to work with a leading retail group handling premium and luxury brands
• Strong career stability within a respected UAE retail organization
• Exposure to international standards in technical service and after‑sales operations
• Professional environment focused on quality craftsmanship
• Continuous learning and technical growth opportunities
• Supportive workplace with long‑term advancement potential

About the Company

Al‑Futtaim Retail is one of the region's leading retail groups, managing globally recognized brands across fashion, lifestyle, home, and specialty retail sectors. With a strong presence across the Middle East, Africa, and Asia, the company continues to deliver premium customer experiences while creating rewarding career opportunities for skilled professionals across Dubai and beyond.