Warehouse Manager Job Snapshot - Role: Warehouse Manager - Location: Dubai, United Arab Emirates - Industry: Warehousing - Function: Logistics - Experience: 10 years of relevant experience, including at least 4 years in warehousing and supply chain - Job Type: Full Time - Work Arrangement: On-site Position Overview GMG is seeking an experienced Warehouse Manager to oversee warehouse operations, facility planning, inventory control, resource allocation and operational performance in Dubai, United Arab Emirates. The Warehouse Manager will be responsible for improving warehouse space utilisation, maintaining efficient stock handling processes and ensuring that warehouse activities meet business and customer requirements. The position involves managing warehouse layouts and facilities, coordinating inbound and outbound stock movements, monitoring inventory accuracy, resolving stock discrepancies and maintaining reliable warehouse documentation and reporting systems. The successful candidate will bring 10 years of relevant professional experience, including at least 4 years in warehousing and supply chain operations. Previous experience in the retail industry is preferred. The role requires strong operational management capabilities, attention to inventory accuracy and the ability to develop practical strategies that improve warehouse efficiency, service quality and overall performance.
Key Responsibilities
Warehouse Operations Management
- Oversee daily warehouse operations to maintain efficient and effective stock handling processes.
- Manage warehouse activities in accordance with business requirements and established operational procedures.
- Develop strategies to improve warehouse service quality and operational performance.
- Ensure warehouse resources are allocated effectively to support business needs.
- Monitor operational processes and identify opportunities for improvement.
- Coordinate warehouse activities to support accurate and timely handling of goods.
- Maintain effective control over warehouse operations and related documentation.
Warehouse Facility Planning and Space Utilisation
- Oversee the planning, design, layout and maintenance of warehouse facilities.
- Evaluate warehouse space utilisation and identify opportunities to improve storage efficiency.
- Develop practical warehouse layout strategies to support operational requirements.
- Ensure warehouse facilities are organised to facilitate efficient stock handling and movement.
- Review warehouse arrangements to improve operational effectiveness.
- Coordinate facility maintenance requirements to support uninterrupted warehouse activities.
- Support the efficient use of available warehouse infrastructure and resources.
Inventory Control and Stock Accuracy
- Conduct regular inventory stock counts to maintain accurate stock records.
- Monitor inventory movements and ensure stock information remains reliable.
- Identify and investigate discrepancies between physical inventory and recorded stock balances.
- Review inventory control procedures to support accurate warehouse operations.
- Identify stock that has remained in storage for extended periods.
- Investigate and address issues involving long-stored inventory.
- Coordinate appropriate action to resolve inventory discrepancies and stock-related concerns.
- Maintain accurate records of stock counts and inventory adjustments.
Inbound Stock Receiving and Handling
- Manage the receipt and unloading of inbound stock.
- Ensure incoming goods are handled according to customer requirements and order specifications.
- Oversee the assembly and preparation of inbound stock where required.
- Coordinate warehouse receiving activities to maintain operational efficiency.
- Verify that stock handling processes follow established warehouse procedures.
- Address issues identified during the receipt and handling of goods.
- Maintain accurate documentation for inbound warehouse transactions.
Outbound Warehouse Operations
- Oversee outbound warehouse activities and associated documentation.
- Ensure stock movements are recorded accurately.
- Coordinate warehouse processes to support customer and business requirements.
- Monitor the effectiveness of outbound stock handling procedures.
- Identify and address operational issues affecting stock movement.
- Maintain reliable records of outbound warehouse transactions.
Stock Discrepancy and Damage Management
- Investigate inventory overages and shortages.
- Identify damaged goods and coordinate appropriate corrective action.
- Manage rejected materials in accordance with established warehouse procedures.
- Resolve stock discrepancies promptly and maintain relevant documentation.
- Review recurring inventory issues and identify opportunities for process improvement.
- Support accurate reporting of stock-related exceptions.
- Maintain effective controls over inventory discrepancies and material handling issues.
Customer Coordination and Service Quality
- Work closely with customers to understand their warehouse and stock handling requirements.
- Coordinate warehouse operations to meet customer-specific business needs.
- Ensure inbound stock handling and assembly activities follow relevant order specifications.
- Address customer-related operational concerns within warehouse responsibilities.
- Develop strategies to improve warehouse service quality and performance.
- Maintain effective communication regarding warehouse operations and service requirements.
- Support customer satisfaction through reliable warehouse processes and accurate stock handling.
Warehouse Process Review and Improvement
- Conduct periodic reviews of warehouse operating methods and procedures.
- Evaluate whether warehouse activities comply with established guidelines.
- Identify inefficiencies in warehouse processes and recommend improvements.
- Review inventory handling and stock control practices.
- Develop operational strategies to improve warehouse performance.
- Support consistent application of approved warehouse procedures.
- Monitor the effectiveness of operational improvements.
Resource Planning and Allocation
- Assess warehouse resource requirements in relation to business operations.
- Allocate available resources effectively to support warehouse activities.
- Review resource utilisation and identify opportunities to improve efficiency.
- Coordinate operational requirements with warehouse capacity and available facilities.
- Support effective planning of warehouse activities and resources.
- Ensure warehouse operations remain aligned with business priorities.
Warehouse Documentation and Data Management
- Maintain accurate documentation for inbound and outbound warehouse activities.
- Develop and maintain systems for effective warehouse data management.
- Ensure stock records and warehouse transaction information are properly maintained.
- Support accurate recording of inventory counts, discrepancies and material movements.
- Review warehouse documentation processes for completeness and reliability.
- Maintain organised operational records to support reporting and management review.
- Identify opportunities to improve warehouse information management.
Management Reporting
- Prepare detailed warehouse operational reports for senior management.
- Provide information on inventory accuracy, stock discrepancies and operational performance.
- Report on warehouse efficiency and service quality.
- Highlight operational challenges and areas requiring management attention.
- Present relevant information to support warehouse planning and decision-making.
- Maintain reliable reporting records based on warehouse operational data.
Regulatory Compliance and Operational Standards
- Ensure warehouse operations comply with relevant statutory requirements.
- Maintain adherence to established warehouse guidelines and procedures.
- Review operational methods to identify potential compliance gaps.
- Support appropriate documentation of warehouse activities.
- Address procedural issues identified during operational reviews.
- Promote consistent application of warehouse operating standards.
Educational Qualifications
- Bachelor 's degree in Supply Chain Management from a recognised university or institution.
- Master 's degree in Business Administration (MBA) is preferred.
Professional Experience
- 10 years of relevant professional experience.
- At least 4 years of experience in warehousing and supply chain operations.
- Previous warehousing or supply chain experience in the retail industry is preferred.
- Experience overseeing warehouse operations, inventory control and stock management.
- Practical understanding of warehouse facility planning and space utilisation.
- Experience coordinating inbound and outbound stock handling activities.
- Ability to manage inventory discrepancies, damaged goods and rejected materials.
- Experience maintaining warehouse records and preparing management reports.
Required Skills and Competencies
Warehouse Management
- Warehouse operations planning and coordination.
- Warehouse facility layout and space optimisation.
- Storage efficiency and resource utilisation.
- Inbound and outbound warehouse operations.
- Warehouse maintenance coordination.
- Operational service quality improvement.
Inventory and Stock Control
- Inventory management and stock accuracy.
- Physical stock counts and inventory reconciliation.
- Stock discrepancy investigation.
- Management of overages and shortages.
- Damaged and rejected materials handling.
- Long-stored inventory identification and review.
- Accurate inventory recordkeeping.
Supply Chain and Customer Coordination
- Understanding of warehouse and supply chain operations.
- Customer requirements assessment.
- Order specification compliance.
- Coordination of stock receiving, unloading and assembly.
- Operational resource planning.
- Customer-focused warehouse service delivery.
Operational Analysis and Reporting
- Warehouse process evaluation.
- Operational performance monitoring.
- Warehouse data management.
- Inventory and operational reporting.
- Preparation of reports for senior management.
- Identification of operational improvement opportunities.
- Accurate documentation and record management.
Management and Professional Skills
- Strong warehouse operations management capabilities.
- Effective planning and organisational skills.
- Ability to allocate resources according to operational requirements.
- Strong analytical and problem-solving skills.
- Attention to inventory accuracy and operational detail.
- Effective customer communication and coordination.
- Ability to resolve warehouse operational issues.
- Knowledge of warehouse procedures and statutory compliance requirements.
- Commitment to operational efficiency, service quality and continuous improvement.
About GMG
GMG is a global well-being company involved in the retail, distribution and manufacturing of international and home-grown brands across sports, everyday goods, health and beauty, properties and logistics. Under the ownership and management of the Baker family for more than 45 years, GMG has developed partnerships with established international brands and expanded its operations across the Middle East, North Africa and Asia. The company has introduced more than 120 brands across 12 countries, including Sun and Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, Nike, Columbia, Converse, Timberland, Vans, Mama Sita 's and McCain. Through its diversified business activities, GMG supports retail, distribution and supply chain operations across its portfolio of international and regional brands.