Ward Clerk - Accident & Emergency

Tanqeeb; Abu Dhabi; On-site; AED 67,000 - 112,000; Full time

Job summary

Mediclinic Al Ain Hospital in Al Ain, United Arab Emirates, seeks an Administrative Assistant to provide comprehensive clerical support to the ward/unit, enabling nursing and medical staff to focus on quality clinical care.

Responsibilities include patient admissions, stock control, insurance claim handling, and maintaining accurate patient records. Fluency in English is required; prior healthcare admin experience is preferred.

Qualifications

• High School Diploma or equivalent is required.
• Secretarial Diploma or Basic Nursing background is advantageous.
• Proficient in MS Office and medical terminology.

Responsibilities

• Provide administration support to the ward/unit.
• Assist in patient administration and admission processes.
• Maintain stock levels and ensure proper stock control.
• Support efforts to promote patient satisfaction.
• Verify accurate medical insurance information for patients.

Skills

MS Office

Insurance claims

Verbal & written English

Medical terminology

Patient care support

Stock control

Education

High School Diploma

Secretarial Diploma

Basic Nursing background an advantage

Job description

Job description

Closing date: 20/09/2026
Number of positions: 1
Recruiter name:Reem Mansoor
Reference number: 73740
Workplace Type:

Mediclinic Al Ain Hospital| Al Ain | United Arab Emirates

MAIN PURPOSE OF JOB

To provide comprehensive and professional administrative support to the ward/unit that will enable the nursing and medical employees to focus on quality clinical care

KEY RESPONSIBILITY AREAS

To provide administration support to the ward/unit

To provide patient administration support

To receive patients into the ward/unit

To ensure that clinical and non-clinical stock is sufficient and effectively controlled

To actively promote patient satisfaction

Ensure that the medical insurance information of patients is up to date and correct

REQUIRED EDUCATION

High School Diploma or equivalent (Grade 12)

Secretarial Diploma and/or Basic Nursing background will be anadvantage

REQUIRED EXPERIENCE

At least 1 year experience in an administrative or similar position

Experience in an administrative or similar position in the Healthcare industry will be an advantage

REQUIRED JOB SKILLS AND KNOWLEDGE

• Computer literacy (MS Office package)
• Insurance claim procedures
• Verbal and written communication skills in English
• Medical terminology
• Demonstrate knowledge of patient care support procedures
• Understanding of stock control processes and systems

All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program.