Ward Clerk - Accident And Emergency

Mediclinic Middle East; Abu Dhabi; On-site; AED 56,000 - 89,000; Full time

Job summary

Mediclinic Middle East in Abu Dhabi is seeking an administrative support role to assist the ward and medical staff, enabling clinicians to focus on quality care. The role involves handling patient administration, admissions, and maintaining stock levels for clinical and non-clinical items.

Ideal candidates will have a High School Diploma; Secretarial Diploma or Nursing background is a plus. At least 1 year of healthcare admin experience is preferred.

Qualifications

• High School Diploma or equivalent required.
• Secretarial Diploma and/or Basic Nursing background preferred.
• Experience in healthcare administration is advantageous.

Responsibilities

• Provide administration support to the ward/unit.
• Provide patient administration support.
• Receive patients into the ward/unit.
• Ensure stock control of clinical and non-clinical items.
• Promote patient satisfaction.
• Maintain accurate medical insurance information for patients.

Skills

MS Office

Insurance claims

English communication

Medical terminology

Patient care support

Stock control

Education

High School Diploma

Secretarial Diploma

Nursing background

Job description

MAIN PURPOSE OF JOB

To provide comprehensive and professional administrative support to the ward/unit that will enable the nursing and medical employees to focus on quality clinical care

KEY RESPONSIBILITY AREAS

• To provide administration support to the ward/unit
• To provide patient administration support
• To receive patients into the ward/unit
• To ensure that clinical and non-clinical stock is sufficient and effectively controlled
• To actively promote patient satisfaction
• Ensure that the medical insurance information of patients is up to date and correct

REQUIRED EDUCATION

• High School Diploma or equivalent (Grade 12)
• Secretarial Diploma and/or Basic Nursing background will be anadvantage

REQUIRED EXPERIENCE

• At least 1 year experience in an administrative or similar position
• Experience in an administrative or similar position in the Healthcare industry will be an advantage

REQUIRED JOB SKILLS AND KNOWLEDGE

• Computer literacy (MS Office package)
• Insurance claim procedures
• Verbal and written communication skills in English
• Medical terminology
• Demonstrate knowledge of patient care support procedures
• Understanding of stock control processes and systems

All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program.