Ward Administration & Patient Services Coordinator

Mediclinic Middle East; Dubai; On-site; AED 78,000 - 112,000; Full time

Job summary

Mediclinic Middle East is seeking an Administrative Support person to provide comprehensive clerical assistance to the ward/unit, enabling clinicians to focus on patient care. Responsibilities include patient intake, stock oversight, and insurance data accuracy.

The role requires at least 1 year in an administrative role within healthcare, strong MS Office skills, and clear English communication. High school diploma preferred; nursing or secretarial background advantageous.

Qualifications

• Computer literacy (MS Office package)
• Insurance claim procedures
• Verbal and written communication skills in English
• Medical terminology
• Demonstrate knowledge of patient care support procedures
• Understanding of stock control processes and systems

Responsibilities

• To provide administration support to the ward/unit
• To provide patient administration support
• To receive patients into the ward/unit
• To ensure that clinical and non-clinical stock is sufficient and effectively controlled
• To actively promote patient satisfaction
• Ensure that the medical insurance information of patients is up to date and correct

Skills

MS Office

Insurance claim procedures

Verbal and written English

Medical terminology

Patient care support procedures

Stock control processes

Education

High School Diploma or equivalent

Secretarial Diploma and/or Basic Nursing background advantageous

Job description

Mediclinic Middle East is seeking an Administrative Support person to provide comprehensive clerical assistance to the ward/unit, enabling clinicians to focus on patient care. Responsibilities include patient intake, stock oversight, and insurance data accuracy.

The role requires at least 1 year in an administrative role within healthcare, strong MS Office skills, and clear English communication. High school diploma preferred; nursing or secretarial background advantageous.