Ward Clerk - Accident And Emergency

Mediclinic Middle East; Dubai; On-site; AED 78,000 - 112,000; Full time

Job summary

Mediclinic Middle East is seeking an Administrative Support person to provide comprehensive clerical assistance to the ward/unit, enabling clinicians to focus on patient care. Responsibilities include patient intake, stock oversight, and insurance data accuracy.

The role requires at least 1 year in an administrative role within healthcare, strong MS Office skills, and clear English communication. High school diploma preferred; nursing or secretarial background advantageous.

Qualifications

• Computer literacy (MS Office package)
• Insurance claim procedures
• Verbal and written communication skills in English
• Medical terminology
• Demonstrate knowledge of patient care support procedures
• Understanding of stock control processes and systems

Responsibilities

• To provide administration support to the ward/unit
• To provide patient administration support
• To receive patients into the ward/unit
• To ensure that clinical and non-clinical stock is sufficient and effectively controlled
• To actively promote patient satisfaction
• Ensure that the medical insurance information of patients is up to date and correct

Skills

MS Office

Insurance claim procedures

Verbal and written English

Medical terminology

Patient care support procedures

Stock control processes

Education

High School Diploma or equivalent

Secretarial Diploma and/or Basic Nursing background advantageous

Job description

Job Description:

Closing date: 20/10/2026
Number of positions: 1
Recruiter name:Reem Mansoor
Reference number: 74633
Workplace Type:

MAIN PURPOSE OF JOB

To provide comprehensive and professional administrative support to the ward/unit that will enable the nursing and medical employees to focus on quality clinical care

KEY RESPONSIBILITY AREAS

To provide administration support to the ward/unit

To provide patient administration support

To receive patients into the ward/unit

To ensure that clinical and non-clinical stock is sufficient and effectively controlled

To actively promote patient satisfaction

Ensure that the medical insurance information of patients is up to date and correct

REQUIRED EDUCATION

High School Diploma or equivalent (Grade 12)

Secretarial Diploma and/or Basic Nursing background will be anadvantage

REQUIRED EXPERIENCE

At least 1 year experience in an administrative or similar position

Experience in an administrative or similar position in the Healthcare industry will be an advantage

REQUIRED JOB SKILLS AND KNOWLEDGE

• Computer literacy (MS Office package)
• Insurance claim procedures
• Verbal and written communication skills in English
• Medical terminology
• Demonstrate knowledge of patient care support procedures
• Understanding of stock control processes and systems

All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program.