Clinic Operations Lead: Patient Care Support

Mediclinic Middle East; Al Ain; On-site; AED 67,000 - 100,000; Full time

Job summary

Mediclinic Al Ain Hospital in Al Ain, United Arab Emirates seeks an administrative support professional to assist Physician Clinics, enabling the nursing and medical staff to focus on delivering high-quality clinical care.

Key responsibilities include clinic administration for physicians, patient administration in the outpatient setting, stock control, patient satisfaction, and keeping insurance information up to date; requires at least a high school diploma and preferred secretarial training.

Qualifications

• Basic medical terminology knowledge is required.
• Proficiency with MS Office applications is required.
• Demonstrate knowledge of patient care support procedures.
• Familiarity with insurance claim procedures.
• Stock control principles and management knowledge is required.
• Strong verbal and written English communication skills are required.

Responsibilities

• Provide administration support to Clinic Physicians.
• Provide patient administration support in the Outpatient setting.
• Ensure clinical and non-clinical stock is sufficient and controlled.
• Actively promote patient satisfaction.
• Ensure medical insurance information of patients is up to date and correct.

Skills

Basic medical terminology

MS Office proficiency

Patient care support procedures

Insurance claim procedures

Stock control principles

English communication

Education

High School Diploma or Grade 12

Secretarial Diploma

Job description

Mediclinic Al Ain Hospital in Al Ain, United Arab Emirates seeks an administrative support professional to assist Physician Clinics, enabling the nursing and medical staff to focus on delivering high-quality clinical care.

Key responsibilities include clinic administration for physicians, patient administration in the outpatient setting, stock control, patient satisfaction, and keeping insurance information up to date; requires at least a high school diploma and preferred secretarial training.