Waiter/Waitress - One&Only One Za 'abeel Job Snapshot - Role: Waiter/Waitress - Location: Dubai, United Arab Emirates - Industry: Hospitality - Function: Food Services-Hospitality - Experience: Previous experience in a restaurant, hotel or luxury dining environment; minimum years not specified - Job Type: Part Time - Work Arrangement: On-site
Job Overview
One&Only One Za 'abeel is seeking a passionate and guest-focused Waiter/Waitress to join its Food and Beverage team in Dubai, United Arab Emirates. The successful candidate will deliver attentive, personalized and efficient restaurant service, ensuring guests enjoy memorable dining experiences that reflect the luxury hospitality standards of One&Only. This role involves welcoming guests, explaining menu offerings, recommending food and beverages, taking accurate orders and coordinating with restaurant colleagues to maintain smooth service operations. The ideal candidate will have previous experience in a restaurant, hotel or luxury dining environment, excellent communication skills and a genuine enthusiasm for creating exceptional guest experiences. Fluency in English is required, while additional language skills are an advantage.
Job Details
Country: United Arab Emirates - City: Dubai - Industry: Hospitality - Function: Food Services-Hospitality - Salary: Not disclosed - Gender: No Preference - Candidate Nationality: Not specified - Job Type: Part Time - Work Arrangement: On-site
Key Responsibilities
Guest Service and Hospitality
- Welcome guests warmly and professionally.
- Deliver attentive and personalized service throughout the dining experience.
- Create a comfortable and welcoming restaurant atmosphere.
- Anticipate guest needs and respond promptly to requests.
- Maintain positive and engaging interactions with guests.
- Demonstrate genuine hospitality through thoughtful attention to individual preferences.
- Contribute to memorable dining experiences that reflect One&Only service standards.
Food and Beverage Service
- Guide guests through restaurant menus and available food and beverage selections.
- Provide accurate information about menu offerings.
- Recommend suitable dishes and beverages based on guest preferences.
- Take food and beverage orders accurately.
- Ensure orders are communicated clearly to the relevant service personnel.
- Serve food and beverages efficiently and professionally.
- Maintain accuracy and attention to detail throughout the service process.
- Ensure food and beverage presentation and delivery meet the restaurant 's service standards.
Restaurant Operations and Team Coordination
- Work closely with restaurant colleagues to support smooth daily operations.
- Coordinate food and beverage service with the wider restaurant team.
- Communicate guest requirements and service requests effectively.
- Support colleagues during busy restaurant service periods.
- Maintain an organized and professional approach to assigned responsibilities.
- Contribute to consistent service quality across the dining experience.
- Adapt to changing guest requirements and restaurant activity.
Menu and Product Knowledge
- Maintain strong knowledge of restaurant food and beverage offerings.
- Explain menu items clearly and confidently.
- Provide appropriate recommendations to guests.
- Stay informed about relevant menu information.
- Use product knowledge to support personalized guest service.
- Respond professionally to guest questions about available selections.
Guest Experience and Service Standards
- Maintain the luxury hospitality standards associated with One&Only.
- Demonstrate professionalism and attention to detail during guest interactions.
- Respond positively to guest preferences and service requirements.
- Remain composed and courteous in a fast-paced restaurant environment.
- Support a welcoming atmosphere through effective communication and teamwork.
- Contribute to the restaurant 's commitment to memorable and personalized dining experiences.
Required Experience and Qualifications
Professional Experience
- Previous experience in a restaurant, hotel or luxury dining environment.
- Familiarity with food and beverage service and guest-facing hospitality operations.
- Ability to provide attentive service in a professional dining environment.
- Experience interacting with guests and working as part of a restaurant team.
- No specific minimum number of years of experience is stated.
Language Requirements
- Fluency in English is required.
- Additional language skills are considered an advantage.
Essential Skills
- Strong communication and interpersonal skills.
- Excellent guest service orientation.
- Ability to explain menu offerings and provide recommendations.
- Accuracy when taking and coordinating food and beverage orders.
- Strong attention to detail.
- Ability to work effectively in a fast-paced restaurant environment.
- Good teamwork and coordination skills.
- Professional appearance and personal presentation.
- Ability to remain calm and focused under pressure.
Personal Attributes
- Genuine passion for hospitality and guest satisfaction.
- Warm, friendly and engaging personality.
- Positive and enthusiastic attitude.