Waiter - Luxury Hotel Restaurant Service Job Snapshot - Role: Waiter - Location: Dubai, United Arab Emirates - Industry: Hospitality - Function: Food Services-Hospitality - Experience: Minimum 1-2 years in a similar role within a luxury hotel or restaurant - Job Type: Part Time - Work Arrangement: On-site
One&Only One Za 'abeel is looking for a warm, attentive and service-oriented Waiter to join its Food and Beverage team in Dubai, United Arab Emirates. At One&Only, creating memorable guest experiences begins with thoughtful service, genuine hospitality and attention to the smallest details. The Waiter plays an important role in welcoming guests, understanding their preferences and ensuring that every dining experience is delivered with care, precision and efficiency. Working under the supervision of the Head Waiter, the successful candidate will provide food and beverage service, assist guests with menu selections, communicate special requests to the kitchen and maintain the restaurant 's service standards. The ideal candidate will have 1-2 years of experience in a similar position within a luxury hotel or restaurant, excellent communication skills and a genuine passion for hospitality. International experience is preferred.
Job Details - Country: United Arab Emirates - City: Dubai - Industry: Hospitality - Function: Food Services-Hospitality - Salary: Not disclosed - Gender: No Preference - Candidate Nationality: Not specified - Job Type: Part Time - Work Arrangement: On-site
Key Duties and Responsibilities
Guest Service and Dining Experience
- Welcome guests warmly and create a friendly, comfortable dining atmosphere.
- Provide attentive food and beverage service within the assigned restaurant section.
- Anticipate guest needs and respond promptly to requests and preferences.
- Take accurate food and beverage orders and ensure efficient delivery.
- Maintain a professional and courteous approach throughout the dining experience.
- Build positive guest relationships through thoughtful and personalized service.
- Follow the restaurant 's established sequence of service and outlet Standard Operating Procedures (SOPs).
- Help ensure every guest enjoys a memorable dining experience that reflects One&Only service standards.
Menu Knowledge and Recommendations
- Answer guest questions about menu items, food and beverage selections and available offerings.
- Recommend suitable dishes and beverages based on guest preferences.
- Explain daily specials, retail offerings and ongoing promotions when applicable.
- Demonstrate awareness of menu availability and communicate accurate information to guests.
- Identify appropriate opportunities to recommend additional food and beverage items.
- Support restaurant sales through attentive and professional upselling.
Order Coordination and Special Requests
- Communicate guest orders clearly and accurately to the kitchen.
- Coordinate with kitchen colleagues regarding menu questions and food availability.
- Keep guests informed about waiting times when necessary.
- Communicate requests for replacement or recooked dishes to the kitchen.
- Ensure food allergies, dietary requirements and special meal requests are accurately communicated.
- Follow up on guest requests to support timely and efficient service.
- Maintain effective communication between the dining area and kitchen team.
Restaurant Preparation and Daily Operations
- Prepare daily mise en place for the assigned service section.
- Ensure restaurant workstations are properly stocked and ready for operations.
- Maintain the cleanliness and organization of service areas.
- Clear used dishes and service items from workstations.
- Assist the Head Waiter with the smooth running of daily restaurant operations.
- Support colleagues during busy service periods.
- Cooperate with the wider Food and Beverage team to maintain consistent service standards.
- Complete additional duties assigned by the restaurant management team.
Cash Handling and Operational Procedures
- Follow established cash handling policies and procedures.
- Ensure service activities comply with outlet operational standards.
- Maintain accuracy and professionalism when carrying out assigned service responsibilities.
- Follow instructions from the Head Waiter and relevant supervisors.
Safety, Hygiene and Professional Standards
- Follow company safety and security policies and procedures.
- Report maintenance concerns, safety hazards, accidents and injuries through the appropriate channels.
- Complete required safety training and certifications.
- Maintain a clean, professional uniform and personal appearance.
- Follow applicable workplace hygiene and service standards.
- Contribute to a safe, organized and welcoming restaurant environment.
Skills, Experience and Requirements
Professional Experience
- Minimum 1-2 years of experience in a similar waiter or restaurant service position within a luxury hotel or restaurant.
- International hospitality experience is preferred.
- Familiarity with professional food and beverage service procedures.
- Experience interacting with guests in a restaurant or luxury hospitality environment.
Guest Service Skills
- Excellent communication and interpersonal skills.
- Friendly, approachable and professional manner.
- Ability to understand and respond to guest needs and preferences.
- Strong attention to detail when taking and delivering orders.
- Ability to communicate effectively with kitchen and service colleagues.
- Commitment to providing attentive and efficient guest service.
- Confidence in explaining menu offerings and making suitable recommendations.
Professional Attributes
- Genuine passion for the Food and Beverage industry.
- Positive attitude and commitment to hospitality excellence.
- Strong teamwork and willingness to assist colleagues.
- Ability to remain attentive and organized during restaurant operations.
- Professional grooming and personal presentation.
- Willingness to work flexible hours.
- Commitment to maintaining the service standards expected in a luxury hotel restaurant.
Working at One&Only One Za 'abeel
One&Only One Za 'abeel offers a distinctive urban resort experience in Dubai, bringing together luxury hospitality, dining, entertainment and wellness. As part of the Food and Beverage team, the Waiter will contribute directly to the guest experience through personalized attention, efficient service and a welcoming approach. One&Only emphasizes creativity, empathy, warmth and precision in its approach to hospitality. The brand is committed to developing its team members as it continues to expand, with a focus on delivering exceptional experiences and lasting memories for guests.
About One&Only
One&Only is a luxury hospitality brand focused on creating exceptional guest experiences through personalized service, thoughtful attention and memorable destinations. One&Only One Za 'abeel is an urban resort in Dubai that combines business, entertainment, wellness and luxury hospitality within a distinctive city setting. The resort 's approach to service reflects the brand 's commitment to anticipating guest needs, delivering experiences with imagination and creating meaningful connections through genuine hospitality.