Server, Culinara

Kerzner International Management; Abu Dhabi; Presencial; AED 33.000 - 67.000; Jornada completa

Descripción de la vacante

Kerzner International Management, operators of One&Only Dubai, seeks a waitstaff member to deliver warm, efficient service in a luxury hotel setting. You will create a welcoming atmosphere, anticipate guest needs, and ensure accurate order and beverage service in line with outlet standards.

The role emphasizes attentiveness, product knowledge, and the ability to upsell while maintaining pristine service standards in a high-end dining environment.

Formación

• Minimum 1–2 years’ experience in a similar role in a luxury hotel or restaurant.
• International experience preferred.
• Excellent communication skills.
• Committed to and passionate about the Food and Beverage industry.
• Willing to work flexible hours.

Responsabilidades

• Serve guests in assigned section under the supervision of the Head Waiter and prepare mise-en-place daily.
• Take customer orders and deliver food and beverages.
• Answer menu questions and make suggestions regarding food and beverages, daily specials, and promotions.
• Communicate with the kitchen regarding order details, wait times, and substitutions.
• Follow the standard sequence of service as per outlet SOP and maintain cleanliness of workstations.

Conocimientos

Guest service

Communication

Upselling

Teamwork

Descripción del empleo

Job description

Server, Culinara (20932)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

Job Summary

Responsible for delivering friendly and efficient service by creating a warm and welcoming atmosphere for all our guests and ensuring they have a great experience. The Waiter should be attentive to our guests’ needs and preferences, make recommendations and serve drinks and food accurately and efficiently according to the restaurant’s standards.

Key Duties and Responsibilities

• Serve guests in assigned section under the supervision of the Head Waiter and prepares mise-en-place daily
• Take customer orders and deliver food and beverages
• Answer any menu questions and make suggestions regarding food and beverages, daily specials, retail, on-going promotions, etc.
• Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
• Follow the standard sequence of service as per outlet SOP
• Actively upsell at all opportunities to help increase the average check
• Anticipate guests needs and to react to these in order to provide maximum guests satisfaction and to promote guest relations
• Stock up all workstations and ensure they are operationally ready
• Clear all soiled dishes from workstations
• Demonstrate teamwork by co-operating and assisting colleagues as needed
• Assist the Head Waiter in running the daily operations
• Adhere to all cash handling policies and procedures
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications
• Ensure uniform and personal appearance are clean and professional
• Any other duties as assigned from time to time

Skills, Experience & Educational Requirements

• Minimum 1 – 2 years’ experience in a similar role in a luxury hotel or restaurant
• International experience preferred
• Excellent communication skills
• Committed to and passionate about the Food and Beverage industry
• Willing to work flexible hours

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.