Server, Culinara

Kerzner International; Dubai; On-site; AED 67,000 - 112,000; Full time

Job summary

Kerzner International in Dubai is hiring a waiter to deliver friendly, efficient service and create a warm atmosphere for guests. You will anticipate needs, make recommendations, and ensure the highest standards of service in a luxury hotel setting.

As part of One&Only One Za'abeel, you will be handling orders, serving food and drinks, and collaborating with the kitchen to maintain smooth, high-quality service. Flexibility and passion for hospitality are essential to shine in this role.

Qualifications

• Minimum 1-2 years' experience in a similar role in a luxury hotel or restaurant.
• International experience preferred.
• Committed to and passionate about the Food and Beverage industry.
• Willing to work flexible hours.

Responsibilities

• Serve guests in assigned section under the supervision of the Head Waiter and prepare mise-en-place daily.
• Take customer orders and deliver food and beverages.
• Answer menu questions and make suggestions regarding food and beverages, daily specials, promotions, etc.
• Communicate with the kitchen regarding menu questions, wait times, recook orders, and product availability.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Follow the standard sequence of service as per outlet SOP.
• Actively upsell to increase the average check.
• Anticipate guests' needs to provide maximum satisfaction and foster guest relations.
• Stock up all workstations and ensure they are operational.

Skills

Guest service

Upselling

Hospitality experience

Job description

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.

Behold the dawn of a new, all-encompassing resort experience in Dubai - One&Only One Za'abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion.

Job Summary

Responsible for delivering friendly and efficient service by creating a warm and welcoming atmosphere for all our guests and ensuring they have a great experience . The Waiter should be attentive to our guests' needs and preferences, make recommendations and serve drinks and food accurately and efficiently according to the restaurant's standards.

Key Duties and Responsibilities

S erve guests in assigned section under the supervision of the Head Waiter and prepares mise- en -place daily

Take customer orders and deliver food and beverages

A nswer any menu questions and make suggestions regarding food and beverages, daily specials, retail, on-going promotions, etc.

Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability

Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen

Follow the standard sequence of service as per outlet SOP

Actively upsell at all opportunities to help increase the average check

Anticipate guests needs and to react to these in order to provide maximum guests satisfaction and to promote guest relations

Stock up all workstations and ensure they are operationally ready

Clear all soiled dishes from workstations

Demonstrate teamwork by co-operating and assisting colleagues as needed

Assist the Head Waiter in running the daily operations

Adhere to all cash handling policies and procedures

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications

Ensure uniform and personal appearance are clean and professional

Any other duties as assigned from time to time

Skills, Experience & Educational Requirements

Minimum 1-2 years' experience in a similar role in a luxury hotel or restaurant

International experience preferred

Committed to and passionate about the Food and Beverage indus try

Willing to work flexible hours

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.