Hostess - Aelia Restaurant

One&Only Global; Dubai; Presencial; AED 34.000 - 41.000; A tiempo parcial

Descripción de la vacante

One&Only One Za 'abeel in Dubai is seeking a confident, welcoming Hostess to join Aelia Restaurant. You will be the first point of contact for guests, creating a warm, memorable welcome and coordinating reservations, seating, and guest arrivals with professionalism.

The ideal candidate has prior experience in host/guest relations or front-of-house within luxury hospitality, excellent communication, and a passion for guest satisfaction.

Formación

• Previous experience as Hostess or in front-of-house roles.
• Experience in luxury hospitality is preferred.
• Excellent communication and interpersonal skills.
• Ability to remain calm in a fast-paced environment.

Responsabilidades

• Welcome guests warmly and professionally.
• Assist with seating and reservations management.
• Provide attentive, personalized service.
• Coordinate guest flow and liaise with restaurant team.
• Maintain welcoming atmosphere during busy service.
• Represent One&Only hospitality standards.

Conocimientos

Guest relations

Front-of-House

Communication

Hospitality

Descripción del empleo

Hostess - Aelia Restaurant Job Snapshot - Role: Hostess - Location: Dubai, United Arab Emirates - Industry: Hospitality - Function: Food Services-Hospitality - Experience: Previous experience in a Hostess, Guest Relations or Front-of-House role; minimum years not specified - Job Type: Part Time - Work Arrangement: On-site

Job Overview One&Only One Za 'abeel is seeking a confident, welcoming and guest-focused Hostess to join Aelia Restaurant in Dubai, United Arab Emirates. As the first point of contact for guests, the Hostess will create a warm and memorable welcome while ensuring that reservations, seating arrangements and guest arrivals are managed smoothly. This role is central to delivering the thoughtful, personalized hospitality that defines the One&Only experience. Working closely with the restaurant team, the successful candidate will help maintain an inviting dining atmosphere, coordinate guest flow and ensure that every visitor receives attentive and professional service. The ideal candidate will have previous experience in restaurant hosting, guest relations or front-of-house operations within a restaurant or luxury hospitality environment, together with excellent communication skills and a genuine passion for guest satisfaction.

Key Responsibilities

• Guest Welcome and Hospitality - Welcome guests warmly and professionally upon arrival at Aelia Restaurant.
• Create a positive first impression through friendly, attentive and personalized service.
• Assist guests with arrival arrangements and seating coordination.
• Respond courteously to guest questions and requests.
• Maintain a welcoming and comfortable atmosphere throughout the restaurant.
• Build positive relationships with guests through professional and engaging interactions.
• Anticipate guest needs and support a memorable dining experience.
• Reservations and Seating Management - Manage restaurant reservations and coordinate guest arrivals.
• Organize seating arrangements to support smooth restaurant operations.
• Monitor guest flow and coordinate seating availability.
• Communicate reservation and seating information to relevant restaurant colleagues.
• Help minimize disruptions during busy service periods.
• Maintain an organized approach to reservations and guest seating.
• Support an efficient and welcoming arrival experience.
• Restaurant Team Coordination - Work closely with the restaurant service team to coordinate guest arrivals and seating.
• Communicate guest requirements and relevant requests to colleagues.
• Support smooth communication between front-of-house personnel and the wider restaurant team.
• Assist in maintaining a coordinated approach to guest service.
• Adapt to changing restaurant activity while maintaining professional service standards.
• Contribute to a supportive and collaborative team environment.
• Guest Relations and Service Standards - Deliver courteous and attentive service in line with One&Only hospitality standards.
• Maintain high standards of professional appearance and personal presentation.
• Respond calmly and professionally in a fast-paced restaurant environment.
• Demonstrate sensitivity to guest preferences and individual requirements.
• Support the restaurant team in maintaining a consistently positive guest experience.
• Represent the warmth, empathy and attention to detail associated with the One&Only brand.

About You

We are looking for a hospitality professional who enjoys connecting with people and understands the importance of making every guest feel welcome. You are confident, personable and attentive, with the ability to remain composed when the restaurant is busy. You take pride in your presentation, communicate clearly and enjoy working alongside colleagues who share a passion for exceptional service.

Experience and Requirements

• Previous experience as a Hostess, in Guest Relations or in a Front-of-House position.
• Experience gained within a restaurant or luxury hospitality environment.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and a genuine passion for hospitality.
• Professional appearance and high personal presentation standards.
• Ability to work effectively in a fast-paced restaurant setting.
• Confidence when interacting with guests and coordinating restaurant activities.
• Ability to remain calm and composed under pressure.
• Strong relationship-building skills and a positive approach to guest service.
• Commitment to maintaining high hospitality standards.

Professional Qualities

• Warm, engaging and approachable personality.
• Strong attention to guest needs and preferences.
• Good organizational and coordination abilities.
• Professional and courteous communication style.
• Ability to work collaboratively with restaurant colleagues.
• Adaptability during busy dining periods.
• Genuine enthusiasm for creating memorable guest experiences.

Why Join One&Only

At One&Only, hospitality is guided by anticipation, creativity, precision, empathy and warmth. As part of the Aelia Restaurant team, you will contribute to a dining environment where thoughtful details and genuine connections make every guest experience special. One&Only is expanding its brand and emphasizes investment in the growth of its people. The team shares a commitment to intuitive service, generosity and creating lasting memories for guests.

About One&Only One Za 'abeel

One&Only One Za 'abeel is a luxury urban resort in Dubai, bringing together distinctive hospitality, dining, entertainment and wellness experiences. The resort reflects One&Only's approach to personalized hospitality, combining thoughtful service with an atmosphere that is elegant, welcoming and relaxed. Aelia Restaurant forms part of the resort's dining experience, where the Hostess plays an important role in welcoming guests and supporting the exceptional service standards associated with One&Only.