Waiter / Waitress - Club Rotana

Rotana; Dubai; On-site; AED 36,000 - 60,000; Full time

Job summary

Rotana in Dubai seeks a dynamic Waiter/Waitress to provide outstanding dining service in a high-volume outlet. You will greet, seat, and serve guests, share menu knowledge, maintain hygiene, and use upselling to enhance guest experience and revenue.

On-site role requiring a Diploma or degree in Hospitality or F&B, and strong English communication. Previous experience in a bustling restaurant is preferred; GCC national candidates are encouraged to apply.

Qualifications

• Diploma or degree in Hospitality or vocational training in F&B.
• Proven experience as waiter/waitress in high-volume restaurant.
• Strong command of English and guest service mindset.

Responsibilities

• Perform all tasks to service food and beverage per hotel standard.
• Greet, seat and serve guests in a professional, personalized way.
• Acquire in-depth knowledge of the menu to advise guests.
• Monitor quality of food and beverages served.
• Maintain hygiene and cleanliness in the outlet and service area.
• Prepare mise-en-place and mise-en-scene before, during, and after service.
• Minimize wastage and breakage; handle guest queries and complaints.

Skills

English proficiency

Guest service

Interpersonal skills

Customer focus

Taking responsibility

Teamwork

Understanding the job

Education

Diploma or degree in Hospitality/F&B

Job description

Job Title: Waiter / Waitress - Club Rotana

Job Location: Dubai, United Arab Emirates

Work Mode: On-site

Date Posted: 5 October 2026

Job Reference/ID: 5490746_en

Job Description / Role:

We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.

As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience.

Key Responsibilities:

• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue

Experience Required: Previous experiences as a Waiter / Waitress in a high volume restaurant.

Education Qualifications: Diploma / degree in hospitality or a vocational training in food & beverage.

Skills Required:

• A good command of English
• Guest service
• Interpersonal skills
• Customer Focus
• Taking Responsibility
• Teamwork
• Understanding the Job

Employment / Job Type: Full Time

Nationality: GCC National

About the Company:

Abu Dhabi headquartered hotel management company and one of the largest homegrown operators in the Middle East and Africa. Founded in the 1990s, Rotana manages properties under Rotana Hotels and Resorts, Centro, Rayhaan, Arjaan, and Edge, covering business hotels, resorts, and serviced apartments across the Gulf, Africa, and Eastern Europe.

Company Industry: Hospitality

Department / Functional Area: Food & Beverage

Closing Date: 15 October 2026